Lifestyle Concierge
5 days ago
About Aspire Lifestyles. Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors. As a pioneer in the Concierge industry, we focus on delivering exceptional services, including employee concierge, wellness programs, and digital offerings. Our commitment to innovation, excellence, and social responsibility ensures we create memorable experiences and provide outstanding service for our clients.For more information, visit Position Summary The incumbent is responsible for handling customer requests—both standard and high-profile—for Aspire Lifestyles clients via phone, email, or chat. Requests are fulfilled using various resources, including the internet, internal knowledge, and external partners. The role requires clear, professional, and timely communication. A key focus is maintaining exceptional service standards in every interaction. Concierges are essential to Aspire Lifestyles' mission of delivering top-tier service. They are expected to consistently provide high-quality support and accurate information. This includes effective collaboration with customers, team members, managers, and partners. Key ResponsibilityIndependently and collaboratively fulfills high-profile client and demo requests through various communication channels (phone, email, chat, etc.).Acts as the primary contact for escalated customer service issues, exercising sound judgment and discretion.Consistently delivers positive customer experiences by providing accurate and timely information.Adheres to the contractual scope of services, communicating limitations positively and professionally.Builds strong customer relationships by understanding and anticipating individual preferences.Proactively initiates outbound calls in line with program requirements.Applies high-quality customer service standards and best practices to every interaction.Efficiently utilizes internal systems, partners, and online resources to fulfill customer requests.Communicates clearly and professionally, upholding client brand standards at all times.Actively participates in training sessions and meetings to stay informed on client updates and service protocols.Demonstrates multitasking and prioritization skills in a fast-paced, dynamic work environment.Complies with company policies, maintains flexibility in work hours and locations, and performs additional duties as assigned. We take care of our employees:Medical coverage for employeeHighly engaged and empowered work cultureContinuous learning & development
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Lifestyle Concierge
1 week ago
Mumbai, Maharashtra, India Aspire Lifestyles Full time**About Aspire Lifestyles**: Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors. As a pioneer in the Concierge industry, we focus on delivering exceptional services, including employee concierge, wellness programs, and...
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Lifestyle Concierge
2 weeks ago
Mumbai: The Qube, India International SOS Full time ₹ 5,00,000 - ₹ 12,00,000 per yearAbout Aspire Lifestyles. Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors. As a pioneer in the Concierge industry, we focus on delivering exceptional services, including employee concierge, wellness programs, and...
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Head Concierge
2 days ago
Mumbai, Maharashtra, India Crest Property Solutions Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description: Head ConciergeSection I: Basic InformationFieldDetailsJob TitleHead ConciergeLocationReporting toOperations DirectorSection II: Job PurposeThe Head Concierge is responsible for leading and strategizing the overall concierge services across multiple sites, including the setup of physical concierge desks, implementation of e-concierge...
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Process Trainer
1 week ago
Mumbai, Maharashtra, India Aspire Lifestyles Full time**About Aspire Lifestyles**: Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors. As a pioneer in the Concierge industry, we focus on delivering exceptional services, including employee concierge, wellness programs, and...
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Aspire Lifestyle
5 days ago
Mumbai, India Aspire Lifestyles Full timeMUMBAI CANDIDATES WILL BE SELECTEDClient & Service Focused:- Has complete understanding of all clients contractual agreements and translate these into standard Drives high touch of service across all operational.- Operating procedures and specific workflows.- Ensures fulfillment of all client-specific SLAs and KPIs both internally and externally, using the...
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Brand Experience Director
1 week ago
Mumbai, Maharashtra, India ICONIQA Hotels & Resorts Full time ₹ 12,00,000 - ₹ 36,00,000 per yearICONIQA MUMBAI is an upscale lifestyle hotel redefining hospitality with vibrant, immersive experiences. Nestled in the heart of Mumbai's airport hospitality district, our hotel blends cutting-edge design, world-class dining, and curated programming to create unforgettable guest moments.The Role:We're seeking a dynamic and creative Brand Experience Director...
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Customer Service Executive( Banking process)
2 weeks ago
Mumbai, Maharashtra, India Globiva Full time ₹ 2,50,000 - ₹ 7,50,000 per yearDear Candidate,Urgent Hiring For banking ProcessJob Title: - Personal Service Ambassador- Affluent Credit CardsLocation: [] MaladDepartment: Customer Service for Affluent Credit CardsWe are looking for a highly skilled and experienced Personal Service Ambassador (PSA) to join our prestigious Credit Card Customer Service team. The PSA will be responsible for...
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Mumbai, India White Force Full timeJob description COMPANY LINK- LOCATION – MUMBAI About The Gift Studio The Gift Studio is a premium gifting brand specializing in curated, personalized, and luxury gifting solutions for individuals and businesses. Launched in 2020 as part of the $4.3 Bn RP-Sanjiv Goenka Group, we offer an exclusive range of gift hampers and corporate gifting solutions,...
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Mumbai, India White Force Full timeJob description COMPANY LINK- LOCATION – MUMBAI About The Gift Studio The Gift Studio is a premium gifting brand specializing in curated, personalized, and luxury gifting solutions for individuals and businesses. Launched in 2020 as part of the $4.3 Bn RP-Sanjiv Goenka Group, we offer an exclusive range of gift hampers and corporate gifting solutions,...
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SALES MANAGER
5 days ago
Mumbai, India White Force Full timeJob description COMPANY LINK- LOCATION – MUMBAI & KOLKATA About The Gift Studio: The Gift Studio is a premium gifting brand that specializes in curated, personalized, and luxury gifting solutions for individuals and businesses. Started in 2020, as part of the $4.3 Bn RP-Sanjiv Goenka Group, we offer an exclusive range of gift hampers, and corporate gifting...
