Lead Customer Experience Advocate

Customer Success AssociateAbout the role: We strive to maintain long-lasting relationships with our customers. Our customer success function has been led by our founder, and we've achieved a remarkable 250+ 5-star reviews along with enviable net negative churn.We have scaled 10X in the past year and aim to repeat this feat next year by doubling down on our...

Job Title: Customer Relationship Management Operations LeadKey Responsibilities:Maintain and optimize CRM workflows in the HubSpot platform, including pipeline management, stage configuration, field customization, tag implementation, note-taking, and user assignment.Ensure accurate lead capture from all inbound channels, such as forms, websites, WhatsApp,...

Customer Support RepresentativeAbout UsWe are a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Our extensive domain and technology expertise helps drive superior competitive differentiation, customer experiences, and business...

Job Title: Customer Experience CoordinatorWe are seeking a skilled and customer-focused professional to support our US-based short-term vacation rental company. This is a remote position based in India, requiring excellent communication skills and a commitment to delivering outstanding guest experiences.The ideal candidate will possess the ability to engage...

Job OverviewThe Quality Control Specialist will be responsible for scrutinizing technician interactions, verifying membership sales, and delivering voice training using tools like Rilla.Verifying appointments booked by the back-office team.Conducting call audits of back-office agents.Fostering voice and speech development for new joiners.Maintaining and...

Job Title: Frontend ArchitectDescription:We are seeking a highly skilled and passionate Frontend Architect to shape the user experience of our platform. As a key member of our team, you will have the unique opportunity to conceptualize and implement an exceptional user interface.Responsibilities:Work directly with founders to conceptualize and implement a...

Job Title: Patient Services SpecialistOverviewThis is a full-time remote role where you will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. You will maintain accurate customer records in the CRM system, achieve customer service targets and goals, and...

Why Join RTLS Alliance?RTLS Alliance isn’t just another platform—it’s a movement to elevate the RTLS industry and connect the global ecosystem behind it.As an early team member, you’ll be joining at a pivotal moment:Help define the service experience from the ground upBecome part of the founding operations teamBuild relationships with leaders across...

Why Join RTLS Alliance?RTLS Alliance isn’t just another platform—it’s a movement to elevate the RTLS industry and connect the global ecosystem behind it.As an early team member, you’ll be joining at a pivotal moment:Help define the service experience from the ground upBecome part of the founding operations teamBuild relationships with leaders across...

Job DescriptionWorking directly with our global UX manager, you will be deeply involved cross functionally with global UX, Product & Engineering teams. You will be working across multiple healthcare products spread across Desktop, tablet and mobile and improve usability of a platform for our end users.The ideal candidate has a keen eye for design, strong...