Patient Service Advocate
2 weeks ago
Job Title: Patient Services SpecialistOverviewThis is a full-time remote role where you will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. You will maintain accurate customer records in the CRM system, achieve customer service targets and goals, and communicate customer feedback to the management team.Key ResponsibilitiesCommunicate with patients via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines.Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately.Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.RequirementsCustomer Support, Customer Satisfaction, and Customer Experience skillsExcellent problem-solving and analytical skillsAbility to multitask and prioritize workload in a fast-paced environmentExperience with CRM systems and contact center technologiesExcellent verbal and written communication skillsAbility to work independently and remotelyA bachelor's degree or higher in a related field is preferredExperience in a customer service or contact center environment is preferredWork EnvironmentQuiet and brightly illuminated work environmentLaptop with a Minimum of 8GB RAM, an i5 8th-gen processor720P Webcam and HeadsetA reliable ISP with a minimum speed of 100 MbpsSmartphone
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Medical Social Worker
5 days ago
Amravati, India Dr. Rajendra Gode Medical College and Hospital Full time**Patient Counseling & Support**: - Offer emotional support and counseling to patients dealing with serious illness, trauma, or chronic conditions. - Assist families in coping with diagnoses, treatment decisions, grief, and end-of-life care. **Discharge Planning**: - Coordinate with doctors, nurses, and families to plan safe and effective discharges. -...
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Amravati, India Dr neha yadav Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Tele Caller plus Patient Counselor at Dr. Neha Yadav's clinic in Faridabad. The responsibilities include contacting potential clients for hair transplant consultations, addressing inquiries, scheduling appointments, and following up with patients....
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Amravati, India Dr neha yadav Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Tele Caller plus Patient Counselor at Dr. Neha Yadav's clinic in Faridabad. The responsibilities include contacting potential clients for hair transplant consultations, addressing inquiries, scheduling appointments, and following up with patients....
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Global Customer Service Advocate
1 week ago
amravati, India beBeeCustomerSupport Full timeCustomer Support RepresentativeAbout UsWe are a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Our extensive domain and technology expertise helps drive superior competitive differentiation, customer experiences, and business...
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Medical Social Worker
2 weeks ago
Amravati, MH, IN Dr. Rajendra Gode Medical College and Hospital Full timePatient Counseling Support Offer emotional support and counseling to patients dealing with serious illness trauma or chronic conditions Assist families in coping with diagnoses treatment decisions grief and end-of-life care Discharge Planning Coordinate with doctors nurses and families to plan safe and effective discharges Help arrange follow-up care home...
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amravati, India QuantumLoopAi Full timeJob Title: Prompt & AI/ML Engineer – Chatbot LLM & RAGOverviewAt QuantumLoopAI, we're redefining customer engagement in healthcare with EMMA, the UK's leading AI receptionist for GP practices. By combining cutting-edge Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), advanced prompt engineering, and our bespoke voice agent technology,...
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Medical Record Specialist
2 weeks ago
amravati, India beBeeAuthorization Full timeWe are seeking a highly skilled and organized Prior Authorization Coordinator to join our team. This individual will be responsible for reviewing patient medical records, communicating with healthcare providers and patients, and ensuring timely care while maintaining accurate documentation.Job DescriptionThe ideal candidate will have excellent customer...
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Clinical Medicine Specialist
1 week ago
amravati, India beBeePhysician Full timeAbout the RoleThe specialist physician plays a key role in delivering high-quality, evidence-based patient care.Responsibilities include diagnosing and treating complex medical conditions, managing patient plans, collaborating with multidisciplinary teams, and supervising junior staff.Conduct comprehensive patient assessments and take detailed medical...
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Front Desk Receptionist
2 weeks ago
Amravati, India Parijatak Ayurveda Full timeJob Requirements: 1.Well-Groomed Appearance 2. Strong Communication Skills (Hindi, Marathi, English) 3. Well Etiquette and Manners 4. Interdepartmental Communication Skills 5. Patient Handling Skills 6. Polite and Soft-Spoken 7. Friendly and Approachable 8. Ability to Manage Front Desk Operations 9. Patient Call Management Abilities 10. Computer...
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Endocrinology Professional
2 weeks ago
amravati, India beBeePhysician Full timeJob SummaryThe Specialist Physician is accountable for delivering high-quality, evidence-based, and patient-centered care within their division. The role involves diagnosing and treating complex conditions, managing patient care plans, collaborating with a multidisciplinary team, and contributing to the supervision and training of junior medical staff.Key...
