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Customer Service Specialist

2 months ago


mumbai, India Poddar Diamonds Full time


Role Description

This is a full-time on-site role for a Customer Service Specialist at Poddar Diamonds in Mumbai. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring high customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.


Qualifications

  • Customer Support, Customer Service, and Customer Experience
  • Phone Etiquette skills
  • Experience in ensuring Customer Satisfaction
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Attention to detail and patience
  • Previous experience in a similar role is a plus
  • Fluency in multiple languages is beneficial