Customer-Facing Technical Specialist
1 week ago
Technical Support EngineerThis role involves providing technical support to enterprise customers after they have implemented our platform. Your primary focus will be on troubleshooting issues related to current configurations and resolving technical problems efficiently.Your responsibilities will include serving as a primary escalation point for customer-reported technical issues, investigating and debugging issues involving platform functionality, integrations (ERP, SSO, APIs), data discrepancies, and user configuration.You will also collaborate with engineering and product teams to escalate and resolve bugs, and ensure timely communication to the customer.Serve as a primary escalation point for customer-reported technical issues.Investigate and debug issues involving platform functionality, integrations (ERP, SSO, APIs), data discrepancies, and user configuration.Collaborate with engineering and product teams to escalate and resolve bugs, and ensure timely communication to the customer.Requirements:Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field — or equivalent experience.5+ years of experience in a technical support, product support, or similar customer-facing technical role (preferably in a SaaS environment).Understanding of procurement, supply chain, or enterprise systems (ERP, P2P, S2P platforms).Strong problem-solving skills with an analytical mindset.Experience with ticketing tools like Zendesk, Jira, or Freshdesk.Familiarity with APIs (REST/JSON), webhooks, and troubleshooting integrations.Basic knowledge of SQL for data analysis and issue investigation.Benefits:Work with a forward-thinking, global SaaS team supporting leading enterprise customers.Be the technical backbone for live customers, solving real-world issues across complex integrations and configurations.Collaborate closely with Product, Engineering, and Customer Success in a truly cross-functional environment.Build deep expertise in procurement tech, integrations, cloud, and enterprise platforms while working on impactful problems.Enjoy a flexible, remote-first culture that values ownership, autonomy, and continuous learning.What We Offer:A chance to shape the future of enterprise procurement.An opportunity to work with a talented team of professionals who are passionate about delivering innovative solutions.
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Customer Support Technical Specialist
2 weeks ago
jaipur, India beBeeTechnical Full timeJob Opportunity:We are seeking a skilled professional to fill the role of On-line Service Specialist. As part of our team, you will be responsible for providing online telephonic support to customer technical queries.This involves timely updates on customer complaints via ticketing tools or other systems, as well as conducting periodic product training for...
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Technical Support Specialist
2 weeks ago
jaipur, India beBeeTechnical Full timeJoin our team as a Technical Support Specialist and contribute to the success of our clients.About the RoleWe are looking for an experienced technical professional who can provide advanced support and product expertise to our clients. As a key member of our Enterprise Support team, you will focus on providing exceptional customer experiences and be a lead...
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Customer Support Specialist
4 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
4 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
4 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Service Specialist
5 days ago
Jaipur, India Topbeat Full timeAbout GuitarBroGuitarBro is a patented guitar learning tool that saves 3 months and helps you learn to play any song in just 30 days. More than 20,000 students have benefited from this unique method of learning. Founded by Shubham Bansal, an IIT Bombay alum and professional musician with 30 years of experience.CompensationDepending on experience, our range...
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Chief Technical Operations Specialist
1 week ago
jaipur, India beBeeTechnical Full timeImprove customer satisfaction and drive broader customer experience as a Senior Technical Support Engineer.You will be part of an Enterprise Support team, focusing on advanced support and product expertise for largest customers. Your responsibilities include root cause analysis, debugging, and troubleshooting across multiple products. You will work globally,...
