Customer Support Specialist
3 weeks ago
Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer service. The Senior Customer Support Specialist will play a critical role in ensuring the satisfaction and success of our most valued clients. ESSENTIAL DUTIES & RESPONSIBILITIES: - Act as the primary point of contact for top clients, addressing their inquiries and concerns with professionalism and urgency. - Provide expert-level technical assistance and resolution to complex issues, collaborating closely with the engineering team as needed. - Proactively engage with clients to understand their needs and provide tailored solutions and recommendations. - Ensure timely and accurate documentation of client interactions and resolutions. - Act as a mentor and resource for junior team members, providing guidance and support as needed. - Collaborate with cross-functional teams to identify opportunities for process improvements and enhance the overall customer experience. - Represent Anchor Operating Systems with professionalism and integrity in all client interactions. REQUIREMENTS & QUALIFICATIONS: Minimum Qualifications: - Bachelor’s degree or equivalent experience. - Minimum of 2 years of experience in a customer support role, preferably in a senior or leadership capacity. - Excellent English language skills, both verbal and written. - Strong technical background with proficiency in relevant software and systems. - Demonstrated ability to effectively manage relationships with top-tier clients and deliver outstanding customer service. - Proven track record of resolving complex technical issues and providing innovative solutions. - Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels. Successful Candidates will need: - Leadership qualities with the ability to inspire and motivate team members. - Strategic thinking and problem-solving skills to drive continuous improvement initiatives. - Proactive approach to identifying and addressing client needs and opportunities. - Flexible to work within European business hours, PST time zone, EST time zone, and IST time zone (starting from 9 am onwards) to ensure 8-9 hours of coverage.
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 days ago
jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
1 week ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
1 day ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, Rajasthan, India, Rajasthan Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer support Associate
4 days ago
Jaipur, India Onactive Consulting Full timeJob Description Roles and responsibilities: - Provide accurate information about products, services, pricing, and promotions. - Assist customers with order placement, tracking, cancellations, and returns. - Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Requirements: - 12th/any...
