Customer Support Specialist
3 weeks ago
Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer service. The Senior Customer Support Specialist will play a critical role in ensuring the satisfaction and success of our most valued clients.ESSENTIAL DUTIES & RESPONSIBILITIES:- Act as the primary point of contact for top clients, addressing their inquiries and concerns with professionalism and urgency.- Provide expert-level technical assistance and resolution to complex issues, collaborating closely with the engineering team as needed.- Proactively engage with clients to understand their needs and provide tailored solutions and recommendations.- Ensure timely and accurate documentation of client interactions and resolutions.- Act as a mentor and resource for junior team members, providing guidance and support as needed.- Collaborate with cross-functional teams to identify opportunities for process improvements and enhance the overall customer experience.- Represent Anchor Operating Systems with professionalism and integrity in all client interactions.REQUIREMENTS & QUALIFICATIONS:Minimum Qualifications:- Bachelor’s degree or equivalent experience.- Minimum of 2 years of experience in a customer support role, preferably in a senior or leadership capacity.- Excellent English language skills, both verbal and written.- Strong technical background with proficiency in relevant software and systems.- Demonstrated ability to effectively manage relationships with top-tier clients and deliver outstanding customer service.- Proven track record of resolving complex technical issues and providing innovative solutions.- Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.Successful Candidates will need:- Leadership qualities with the ability to inspire and motivate team members.- Strategic thinking and problem-solving skills to drive continuous improvement initiatives.- Proactive approach to identifying and addressing client needs and opportunities.- Flexible to work within European business hours, PST time zone, EST time zone, and IST time zone (starting from 9 am onwards) to ensure 8-9 hours of coverage.
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 days ago
jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
1 week ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
1 day ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
3 weeks ago
Jaipur, Rajasthan, India, Rajasthan Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer support Associate
4 days ago
Jaipur, India Onactive Consulting Full timeJob Description Roles and responsibilities: - Provide accurate information about products, services, pricing, and promotions. - Assist customers with order placement, tracking, cancellations, and returns. - Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Requirements: - 12th/any...
-
Sales and Customer Support Specialist
1 week ago
Jaipur, Rajasthan, India Mr N Mrs Pet Full time ₹ 2,50,000 - ₹ 3,50,000 per yearWho We Are:At Mr n Mrs Pet, we're India's largest pet sourcing platform, bringing joy to pet lovers by connecting them with their perfect pets Whether it's playful pups, curious kitties, or little pocket-sized animals, we make it our mission to make pet parenting easy and fun. As we grow, we need a Sales and Customer Support Specialist who's excited to help...
