
Sales and Support Associate
2 days ago
Grow Your Staff is looking for a Sales and Support Associate for a US-based independent board game publisher focused on developing interactive business stimulation games. This is a full-time remote position
The role will have excellent growth opportunities. You will be directly working with the team based in New Hampshire, USA.
Experience required: 5-8 years
Time: 5:30 pm - 2:30 am IST (Monday - Friday)
CTC: INR 9-15 LPA
Location: Remote
Type of employment: Full-time
Responsibilities
- Respond promptly and effectively to inquiries from support tickets and wholesale customers
- Manage and run crowdfunding campaigns
- Carry out sales and support tasks as directed
- Ensure consistent, detail-oriented communication and follow-through on all customer interactions
- Assist the Publisher and avoid obstacles to productivity and meeting deadlines
Requirements
- QuickBooks Online
- Google Suite
- Teamwork.com,
- Adobe Acrobat Sign
- Adobe Creative Cloud
- Inventory management tools (SKU Vault)
- Shipstation
Qualifications
- Bachelor's degree in Business, Communications, or a related field
- Proven 5+ years of experience in sales or customer support roles
- Strong communication skills, fluent in written and spoken English
- Resilient, proactive, and highly organized with the ability to manage deadlines
- Experience with customer-facing communication across multiple channels
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