Operational Support Professional

Company DescriptionJezreel Professional Career Academy is dedicated to transforming potential into performance through specialized skill development and career training. We provide individuals with practical knowledge, confidence, and essential professional attitudes to thrive in today’s competitive job market. Our programs include career enhancement,...

About the PositionAs a technical support specialist, you will be the primary point of contact for end-users via phone, chat, and self-service tickets. Your responsibilities will include qualifying and opening tickets for resolution, triaging tickets to respective teams, and following up on tickets until closure.Main ResponsibilitiesQualify and open tickets...

Transform Your Career with a Lead Technical Support RoleWe are seeking an exceptional technical support professional to join our team as a Lead Technical Support Engineer. As a key member of our Enterprise Support team, you will be responsible for providing advanced technical expertise to our largest customers, driving customer satisfaction, and ensuring...

Job Responsibilities:Field Operations Management:Supervise and oversee the daily activities of the security personnel at client sites.Conduct regular site visits to ensure compliance with security protocols and client requirements.Train, guide, and manage security staff to maintain high standards of service.Address and resolve any on-ground issues, ensuring...

HR Manager – Facility Management IndustryThe HR Manager in a facility management company plays a critical role in overseeing the recruitment, onboarding, compliance, and workforce administration for large-scale manpower operations. The position ensures efficient deployment of personnel such as housekeeping staff, security teams, technicians, and customer...

Product Support SpecialistWe are looking for a highly skilled and dedicated individual to join our team as a Product Support Specialist. The successful candidate will be the first point of contact for our clients, providing initial technical assistance and issue resolution for our software products across various domains.The ideal candidate will have...

Job Title: Assistant Manager/ManagerAs a senior professional, you will be responsible for supporting the month-end closing process by reconciling revenue and cost-related items.You will collaborate with various internal team members to reconcile revenue transactions, ensure prompt reconciliation and payment of school invoices, and provide assistance during...

Job Summary: **Key Responsibilities**: **1. Coordinate shipments**: Arrange transportation, track shipments, and ensure timely delivery. **2. Manage inventory**: Track inventory levels, monitor stock movements, and optimize storage. **3. Communicate with stakeholders**: Collaborate with suppliers, carriers, warehouse staff, and other stakeholders. **4....

System Support SpecialistMaintaining high system availability, reliability and performance requires meticulous server, storage and cloud infrastructure management.Optimize server infrastructure for seamless operationsAdminister on-premises and cloud environments including AWS, M365 and EMSPerform proactive monitoring and maintenance to prevent service...

Age:33yr-57yrLogistics Coordinator:Communicate with clients, our staff, and overseas agents regarding logistics operations from inquiry to deliveryCustomer care executive:Respond to customer inquiries and complaints promptly and professionally