Incident Management Specialist

7 days ago

nashik, India beBeeCrisis Full time

Expert Crisis ManagerCrisis situations require effective management and strong decision-making. This role demands a Customer Support Services Incident Manager who can coordinate response efforts, communicate clearly with diverse teams, and utilize expertise in command and control frameworks.Managing customer-facing reliability and security incidents involves leading technical coordination and remediation efforts while providing accurate situation reports to stakeholders.Collaborating with cross-functional teams is crucial for driving improvements in incident management processes, tools, documentation, and metrics.Evaluating impacts and assessing customer impacts are essential skills for this position.In this role, you will be responsible for leading response efforts, managing communication, and facilitating collaboration within the CSS incident management team. Your goal will be to drive continuous learning and improvement within the team, leveraging data and insights to uncover root causes of incidents.

  • IT Incident Resolution Specialist

    2 weeks ago

    nashik, India beBeeIncidentResolution Full time

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  • Technical Support Specialist

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    nashik, India beBeeSupport Full time

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    nashik, India beBeeDocumentation Specialist Full time

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  • Csb /lead – Incident Response / Navi Mumbai

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    Nashik, India Acura solutions Full time

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    nashik, India beBeeTechnical Full time

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  • Security Specialist

    2 weeks ago

    nashik, India beBeeSecurity Full time

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    nashik, India beBeeServiceManagement Full time

    Job Title: IT Service Management SpecialistThe IT Service Management Specialist will provide support for the Managed Services tool sets and supporting processes and procedures.This includes providing daily support for operational needs and managing ticket distribution to ensure all client access management requests are handled on time.The ITSM Specialist...

  • Project Support Specialist

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    nashik, India beBeeVideoAnalytics Full time

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  • Reliability and Security Specialist

    2 weeks ago

    nashik, India beBeeCustomerCentric Full time

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  • Service Delivery Specialist

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    nashik, India beBeeSupport Full time

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