Associate Operations Manager
3 days ago
About the Company The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience. About the Role The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience. Responsibilities: Test Operations Management Oversee daily test operations — from scheduling, setup, and execution to post-test reporting. Manage both online and offline (center-based) testing environments, ensuring reliability and security. Ensure adherence to all testing protocols, guidelines, and data integrity standards. Supervise test delivery teams and ensure SLA compliance across all operational metrics. Team Leadership & People Management Lead, mentor, and train a team of Test Operations Associates and Executives. Create staffing plans for high-volume test seasons, ensuring adequate coverage. Conduct performance reviews, set KPIs, and drive accountability across the team. Process Improvement & Quality Assurance Develop and standardize SOPs (Standard Operating Procedures) for test operations. Identify operational bottlenecks and drive continuous improvement initiatives. Implement quality checks and feedback loops to minimize errors and downtime. Collaborate with product and engineering teams to enhance testing platforms and workflows. Data Analysis & Reporting Track and analyze test performance metrics (attendance rates, issue logs, completion rates, etc.). Present actionable insights to leadership for process enhancement and resource optimization. Build dashboards and reports for visibility into daily and monthly operational performance. Stakeholder & Cross-Functional Collaboration Partner with Content, Product, Technology, Customer Support, and Business teams to ensure operational readiness. Act as the primary point of contact for internal and external stakeholders related to testing operations. Manage vendor relationships, including exam center partners and third-party service providers. Risk & Incident Management Monitor test sessions in real time to detect and address irregularities or technical issues. Ensure incident escalation protocols are followed, with root-cause analysis and preventive measures in place. Maintain compliance with data security, integrity, and privacy requirements. Qualifications Strong project management and operations planning skills. Excellent people management and leadership capabilities. Analytical mindset with experience in reporting and dashboarding tools (Excel, Google Sheets, Power BI, etc.). Excellent communication, coordination, and stakeholder management skills. High attention to detail, problem-solving ability, and process orientation. Familiarity with online testing platforms, LMS tools, or exam delivery systems preferred.
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Category Operations Associate
2 weeks ago
bangalore district, India FirstClub Full timeAbout FirstClub: FirstClub is a Bengaluru-based platform reimagining how India shops for everyday essentials. We focus on exceptional quality across every single product—whether it’s fruits, flours, oils, dairy, or home staples. Every item on our platform is handpicked, clean-label, and tested for freshness and transparency. Founded by Ayyappan R...
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Associate Operations Manager
3 days ago
Bangalore, India Unacademy Full timeAbout the Company The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a...
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Associate Operations Manager
4 days ago
bangalore, India Unacademy Full timeAbout the CompanyThe Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a...
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Associate Manager
3 days ago
bangalore district, India Navi Full timeAbout the Team The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving,...
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Technical Operations Associate
3 days ago
hyderabad district, India NxtWave Full timeJob Summary: The Technical Operations Associate will be responsible for supporting the technical aspects of business operations. This role involves preparing and managing forms in the technical infrastructure, ensuring smooth and efficient technical processes, and supporting various operational tasks. The ideal candidate will have a technical background,...
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Business Operations Associate
3 days ago
hyderabad district, India NxtWave Full timeAbout the Role We are hiring Business Operations Associates (BOAs) to strengthen our college operations team. In this role, you will play a key part in managing and executing offline assessments in collaboration with colleges , ensuring a seamless experience for students, Training & Placement Officers (TPOs), and internal stakeholders. While the primary...
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Associate Director
3 days ago
bangalore district, India Unacademy Full timePosition : Associate Director/Category Head Location: Bengaluru Experience : 3 - 6 Years Work Mode: 6 Days a Week (Work From Office) About Us Unacademy is India’s largest learning platform, empowering millions of learners with access to top educators, high-quality content, and world-class learning experiences. With a mission to democratize education,...
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Operation Manager
2 weeks ago
bangalore district, India ANSR Full timeANSR is hiring for one of its clients: About Dr. Martens: Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Dr. Martens has since transcended its working-class roots while...
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Manager Strategy
2 weeks ago
bangalore district, India Pixis Full timeJob Designation: Manager Strategy & Operations About us: Pixis is a US-based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision-making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across...
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Sales - Operations Associate
2 weeks ago
bangalore district, India Asper.ai Full timeAbout the Role We are looking for a detail-oriented and proactive Sales Operations professional to support and scale our revenue operations. This role will be central to driving efficiency across the sales cycle, ensuring process governance, and partnering with sales leadership to achieve revenue goals. Key Responsibilities • Manage and coordinate client...
