Associate Operations Manager
4 days ago
About the CompanyThe Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.About the RoleThe Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.Responsibilities:Test Operations Management Oversee daily test operations — from scheduling, setup, and execution to post-test reporting.Manage both online and offline (center-based) testing environments, ensuring reliability and security.Ensure adherence to all testing protocols, guidelines, and data integrity standards.Supervise test delivery teams and ensure SLA compliance across all operational metrics.Team Leadership & People Management Lead, mentor, and train a team of Test Operations Associates and Executives.Create staffing plans for high-volume test seasons, ensuring adequate coverage.Conduct performance reviews, set KPIs, and drive accountability across the team.Process Improvement & Quality Assurance Develop and standardize SOPs (Standard Operating Procedures) for test operations.Identify operational bottlenecks and drive continuous improvement initiatives.Implement quality checks and feedback loops to minimize errors and downtime.Collaborate with product and engineering teams to enhance testing platforms and workflows.Data Analysis & Reporting Track and analyze test performance metrics (attendance rates, issue logs, completion rates, etc.).Present actionable insights to leadership for process enhancement and resource optimization.Build dashboards and reports for visibility into daily and monthly operational performance.Stakeholder & Cross-Functional Collaboration Partner with Content, Product, Technology, Customer Support, and Business teams to ensure operational readiness.Act as the primary point of contact for internal and external stakeholders related to testing operations.Manage vendor relationships, including exam center partners and third-party service providers.Risk & Incident Management Monitor test sessions in real time to detect and address irregularities or technical issues.Ensure incident escalation protocols are followed, with root-cause analysis and preventive measures in place.Maintain compliance with data security, integrity, and privacy requirements. QualificationsStrong project management and operations planning skills.Excellent people management and leadership capabilities.Analytical mindset with experience in reporting and dashboarding tools (Excel, Google Sheets, Power BI, etc.).Excellent communication, coordination, and stakeholder management skills.High attention to detail, problem-solving ability, and process orientation.Familiarity with online testing platforms, LMS tools, or exam delivery systems preferred.
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Associate Operations Manager
3 days ago
Bangalore, India Unacademy Full timeAbout the Company The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a...
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Associate Operations Manager
2 days ago
bangalore district, India Unacademy Full timeAbout the Company The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a...
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Finance & Operations Associate
1 week ago
bangalore, India Quant-data.io Full timeJob Title: Finance & Operations Associate Location: Bangalore, India Employment Type: Full-time | On-site Experience Level: BBA/MBA (Finance) Fresher or up to 1 year experience About Quant-Data Quant-Data is a fast-growing technology company focused on building AI-powered, open-source data platforms and providing consulting services across Data...
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Finance & Operations Associate
3 days ago
bangalore, India Quant-data.io Full timeJob Title: Finance & Operations Associate Location: Bangalore, India Employment Type: Full-time | On-site Experience Level: BBA/MBA (Finance) Fresher or up to 1 year experience About Quant-Data Quant-Data is a fast-growing technology company focused on building AI-powered, open-source data platforms and providing consulting services across Data...
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Revenue Operations Associate
1 week ago
bangalore, India Scrut Automation Full timeJob Title: Revenue Operations Associate About Scrut Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC). Our mission is to help modern enterprises move beyond simple checklists to build a security-first culture. We provide a single, intelligent platform that helps companies achieve and maintain compliance for standards like SOC 2,...
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Associate - Business Operations
1 week ago
bangalore, India Netradyne Full timeNetradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising,...
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Category Operations Associate
6 days ago
bangalore, India FirstClub Full timeAbout FirstClub: FirstClub is a Bengaluru-based platform reimagining how India shops for everyday essentials. We focus on exceptional quality across every single product—whether it’s fruits, flours, oils, dairy, or home staples. Every item on our platform is handpicked, clean-label, and tested for freshness and transparency. Founded by Ayyappan R...
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Category Operations Associate
2 weeks ago
bangalore, India FirstClub Full timeAbout FirstClub: FirstClub is a Bengaluru-based platform reimagining how India shops for everyday essentials. We focus on exceptional quality across every single product—whether it’s fruits, flours, oils, dairy, or home staples. Every item on our platform is handpicked, clean-label, and tested for freshness and transparency. Founded by Ayyappan R...
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Associate - Business Operations
2 weeks ago
bangalore, India Netradyne Full timeNetradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising,...
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Associate - business operations
3 weeks ago
Bangalore, India Netradyne Full timeNetradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising,...
