Technical Service Delivery Specialist

1 week ago


jodhpur, India beBeeEngineering Full time

About the RoleThe product engineering team owns the software, infrastructure and customer experience that enables more than 85,000 Australian businesses to accept payments and access the financial services they need to run their businesses.You will be a leading member of the team that shapes and owns our commitment to excellent and highly available service delivery.Key ResponsibilitiesDetecting and resolving complex technical issues driving the pace of resolution and communicating well-thought out and reliable direction.Becoming an expert in the products and workflows you support and promote and share that knowledge to partner teams.Participating in application monitoring using logs, data stores, internal tools and dashboards.Taking part in our incident response team, responding to alerts and bearing some on-call responsibilities.



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