Online Sales Executive – B2C
5 days ago
Job Title: Online Sales Executive – B2C (Gold & Diamond Jewellery)
Location: Chennai | Employment Type: Full-time
Please note: *We are exclusively hiring professionals with proven expertise in online B2C/D2C sales. Applications from candidates with offline sales backgrounds will not be considered for this role.*
Job Summary: We are seeking a results-driven Online Sales Executive with expertise in B2C, D2C digital sales. The ideal candidate will thrive in a fast-paced, customer centric environment and have experience converting online interactions into sales. Experience in the gold and diamond jewellery space is an added advantage
About Us:
We are a fast-growing, digitally driven fine jewellery brand offering curated gold and diamond collections. Our focus is on delivering a seamless online shopping experience and building long-term relationships with customers through trust, design, and service excellence.
Key Responsibilities:
- Drive online sales through customer engagement across platforms like website chat, social media, email, and calls.
- Understand customer preferences and recommend suitable diamond jewellery products.
- Build and maintain customer relationships to ensure satisfaction and repeat business.
- Collaborate with marketing and customer service teams to enhance the online shopping experience.
- Analyze customer interactions and sales data to refine strategies and improve performance.
- Stay informed about market trends, competitor activity, and customer preferences.
- Achieve and exceed defined sales targets and contribute to business growth.
Qualifications & Skills:
✔ Proven experience in B2C online sales, preferably in luxury or fashion segments
✔ Experience in gold and diamond jewellery is an added advantage
✔ Strong communication, relationship-building, and negotiation skills
✔ Customer-focused with the ability to personalise interactions
✔ Proficiency in using CRM tools, chat platforms, and other online sales tools ✔ Ability to work independently and meet deadlines in a fast-paced environment
✔ Analytical mindset and data-driven approach to sales
Who We Are Looking For:
- A motivated and adaptable professional ready to be part of a fast growing digital brand focused exclusively on online customers.
- Someone who thrives under high-pressure situations and can remain composed while resolving customer concerns and meeting deadlines.
- A growth-oriented individual who understands how to scale sales from early traction (10) to significant volume (100+), consistently meeting and exceeding projections.
- A data-driven thinker who uses analytics to identify trends, customer behaviors, and opportunities for conversion and retention. A self-starter with excellent communication and relationship-building skills, capable of engaging customers across multiple digital channels
If you have proven success in digital B2C sales and are ready to grow with a disruptive jewellery brand, we’d love to hear from you
📩 Interested candidates can apply here on LinkedIn or send their resume to officeadmin@vairam.co
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