Technical Support Team Lead
12 hours ago
Technical Support Manager Job OverviewWe are seeking a skilled and experienced Technical Support Manager to lead our team of technical professionals. In this role, you will be responsible for guiding the daily activities of your team, ensuring alignment with company goals and objectives.Operational Leadership: Guide your team's daily activities, ensuring they provide excellent customer service and achieve company objectives.Mentorship and Guidance: Develop and enhance the technical expertise and soft skills of your engineers through coaching, training, and feedback.Performance Reviews: Conduct annual performance reviews, providing actionable feedback to drive performance improvements.Key Skills and Qualifications:8+ years in technical support, with at least 3 years experience in a management or lead role in a high-touch or white-glove support environment.Strong mentorship skills, demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements.Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines.Tech Requirements:Expertise in handling incidents and troubleshooting in network security, cloud security, or enterprise IT environments.Experience in Endpoint and Cloud Security industries, familiarity with Cloud services providers (AWS, Azure, GCP, Oracle) and understanding of Support engineering in SaaS business models.About the Role:This is an equal opportunity employer. We celebrate diversity in our workplace and welcome applications from all qualified candidates.
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Lead Technical Support Team Manager
2 weeks ago
bangalore, India beBeeTechnical Full timeJob OverviewThe role involves leading a technical support team to identify and fix complex issues in clients' networks while handling critical issues through the team's support.Guiding daily activities for the technical support teamMentoring engineers to enhance their skillsConducting performance reviews to ensure team members are meeting...
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Design Management Team Lead
5 days ago
Bangalore, India Team Pumpkin Full timeWe are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative, marketing, and development...
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Technical Team Lead
1 week ago
bangalore, India ESPL (Eduplex Solutions Pvt Ltd) Full timeCompany DescriptionESPL (Eduplex Solutions Pvt Ltd) offers a diverse range of services, including IT and IT-enabled projects, CCTV and surveillance solutions, tools development, and educational innovations. The company is dedicated to creating impactful solutions in the dynamic landscape of modern business. Proudly certified under ISO 9001:2015 and ISO...
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Lead Technical Support Engineer
2 weeks ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMSBhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+...
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Customer Support Team Lead
1 week ago
Bangalore, India ITILITE Full timeAbout ITILITE ITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense management, and payments. Backed by marquee investors from Tiger Global, and Dharana Capital, we serve 500+ companies including Jockey, Puma, Datamatics, ITC Infotech, Perfios, and other esteemed organizations across diverse sectors. Learn more: itilite.com...
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Lead Technical Support Engineer
1 week ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMS BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over...
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Lead Technical Support Engineer
1 week ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMS BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over...
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Lead Technical Support Engineer
1 week ago
Bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMS Location: Bangalore Salary: ₹25,000 – ₹45,000 per month (₹30,000 target) Experience: 2–4 years Job Type: Full-time (Work From Office) About BhashSMS BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over...
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Customer Support Team Lead
1 week ago
bangalore, India ITILITE Full timeAbout ITILITE ITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense management, and payments. Backed by marquee investors from Tiger Global, and Dharana Capital, we serve 500+ companies including Jockey, Puma, Datamatics, ITC Infotech, Perfios, and other esteemed organizations across diverse sectors. Learn more: itilite.com...
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Customer Support Team Lead
2 weeks ago
bangalore, India ITILITE Full timeAbout ITILITEITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expensemanagement, and payments. Backed by marquee investors from Tiger Global, and Dharana Capital, we serve 500+ companies including Jockey, Puma, Datamatics, ITC Infotech, Perfios, and other esteemed organizations across diverse sectors.Learn more:...
