Lead Technical Support Engineer
4 weeks ago
Job Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMS BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+ SMEs. We offer the best pricing in the market, 24/6 support, and a strong focus on customer success. We are expanding our tech support team and looking for smart, energetic, customer-focused professionals. Key Responsibilities Troubleshoot and resolve basic software-related issues. Handle customer queries via calls, emails, and support tickets with high professionalism. Escalate complex problems to senior technical team members. Run simple SQL queries and assist in creating custom reports. Document issues and resolutions accurately in the system. Continuously learn company tools, APIs, and platforms. Follow defined workflows, SLAs, and support processes. Maintain excellent customer service and communication etiquette. Required Qualifications 2–4 years of experience in Technical Support / Customer Support / IT Helpdesk. Basic understanding of operating systems and software applications. Good knowledge of SQL or relational databases (Oracle/MySQL/PostgreSQL). Exposure to PHP is a plus (not mandatory). Strong analytical, communication, and problem-solving skills. Ability to handle customer calls confidently and patiently. Quick learner with a positive attitude. Why Join Us Opportunity to grow in one of India’s leading enterprise communication companies. Work with a young, fast-moving tech environment. Excellent exposure to SMS, WhatsApp API, and enterprise-level platforms. No night shifts — healthy work-life balance. High learning and growth potential for fast performers Please share your resume at
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Lead Technical Support Engineer
3 days ago
bangalore, India Amura Health Full timeRole Overview We are looking for a Support Lead Engineer who can lead technical support operations, handle L3 escalations, and bridge the gap between customers and engineering. This role is perfect for someone with strong backend debugging skills (preferably Node.js exposure) and a problem-solving mindset. Key Responsibilities ● Lead and manage escalated...
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Lead Technical Support Engineer
1 week ago
bangalore, India Bhash Software Labs Full timeJob Title: Lead Technical Support Engineer (2–4 Years) – BhashSMS Location: Bangalore Salary: ₹25,000 – ₹45,000 per month (₹30,000 target)
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Lead Technical Support Engineer
2 weeks ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMSBhashSMS is one of India's largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+...
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Lead Technical Support Engineer
5 days ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMSBhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+...
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Lead Technical Support Engineer
1 week ago
bangalore, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – BhashSMSLocation: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About BhashSMS BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over...
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Technical Support Lead
9 hours ago
bangalore, India Karix Full timeJob Summary:We are seeking a highly skilled and motivated Lead – Technical Support to oversee technical support operations. The ideal candidate will be responsible for managing the internal IT Support team, ensuring efficient resolution of technical issues, improving support processes, and enhancing customer experience. This role requires strong...
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Lead Technical Support Engineer
4 days ago
bangalore, India Observe.AI Full timeAbout UsObserve.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to...
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Lead Technical Support Engineer
3 days ago
bangalore, India Observe.AI Full timeAbout Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to...
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Lead Technical Support Engineer
5 days ago
bangalore, India Observe.AI Full timeAbout Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to...
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Lead Technical Support Engineer
5 days ago
bangalore, India Mareana Full timeLead Support Engineer Bangalore / Full-Time Job Description At Mareana, we build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a highly skilled Lead Support Engineer to oversee day-to-day application support operations and lead the support team in ensuring system reliability, efficiency, and...
