Customer Success Executive

7 days ago


kozhikode, India Linz Technologies Full time

Job DescriptionWe are looking for a Customer Success Executive to join our team and act as the primarypoint of contact for our clients. The ideal candidate will ensure a smooth onboardingexperience, maintain strong client relationships, and drive customer satisfaction andretention.Key Responsibilities∙Serve as the primary point of contact for assigned clients and manage day-to-daycommunications.∙Ensure successful product adoption, and address their initial queries for customers∙Understand customer needs and provide timely solutions or escalate to the technicalteam when required.∙Maintain and track client accounts, ensuring high satisfaction and retention.∙Collect feedback from customers to improve products, services, and processes.∙Work closely with the sales and product teams to support customer requirements andidentify upsell opportunities.Required Skills & Qualifications∙Bachelor's degree in any discipline (BBA, BCom, BE, or related fields preferred).∙0–1 years of experience in Customer Success, Client Servicing, or Support roles.∙Excellent verbal and written communication skills in English.∙Strong problem-solving skills and the ability to handle customer queries effectively.∙Positive attitude, team player, and willingness to learn.Benefits:∙ Competitive salary.∙ Opportunities for professional growth and development.∙ A dynamic and collaborative work environment.If you are someone with a passion for technology and customer engagement, we invite you to be part of our growing teamLocation: Chennai - MogappairExperience: 0-1 YearTo Apply: Send your resume tocareers@linztechnologies.com or Whatsapp 9150222779Walkin DetailsLinz Technologies CDC 3 OfficeMogappair - ChennaiTimings - 10am - 4pm (Monday - Friday)www.linztechnologies.comwww.linztechnologies.in



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