ITSM Service Management Specialist

Job DescriptionWe are seeking an experienced IT Service Management Platform Specialist to join our team.This role involves configuring, customizing, and maintaining the ITSM modules including Incident, Problem, Change, Asset, and Service Catalog. The successful candidate will implement automation workflows, SLAs, and integrations with other enterprise tools...

Job DescriptionWe are seeking a highly skilled ITSM professional to configure, customize, and maintain Freshservice modules. The ideal candidate will implement automation workflows, SLAs, and integrations with other enterprise tools.Main Responsibilities:Designing and refining ITSM processes aligned with ITIL best practicesEnsuring compliance, consistency,...

Job SummarySr. ServiceNow ITSM Developer will be responsible for designing and developing ServiceNow solutions and technical design documents from business requirements.Key Responsibilities:Developing, implementing, and maintaining large-scale applications and systemsCustmization of applications such as ITSM and custom apps on the ServiceNow...

Job Title: IT Service Delivery SpecialistThe IT Service Delivery Specialist follows best practices to efficiently manage IT problems and incidents, minimizing their impact on the organization.Acknowledge major incidents based on predefined criteria.Serve as the central point of contact for all major incidents.Communicate effectively with stakeholders,...

Integration Engineer JobAbout the JobWe are seeking a skilled Integration Engineer to support our large-scale integration initiative between ServiceNow ITSM and Saviynt. This is an exciting opportunity for an experienced professional to design, implement, and maintain integrations between ServiceNow ITSM and Saviynt.Key Responsibilities:Design and Implement...

Company DescriptionShatranj Group, established in 1965 in the realty/construction sector, aims to create projects with world-class amenities and incorporate best practices in the construction world. The team is young and enthusiastic, dedicated to quality, business ethics, and transparent customer services. Their projects range from affordable housing and...

We are seeking a proactive and results-driven IT professional to oversee and coordinate our overseas IT Service Desk operations.Key Responsibilities:Record and log incoming tickets in the ITSM/ticketing system, ensuring timely updates and resolutions.Monitor and manage the service desk queue in real time, balancing workloads across the team and providing...

Customer Success Manager working with brands in the US Manage campaigns from kickoff to reporting & coordination between creators, clients & internal teams It's a client-facing leadership position that blends customer success, operations & strategy Required Candidate profileCandidate should have exp in working as a Customer Success Manager or someone who...

**Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...