Technical Operations Specialist
2 weeks ago
We are seeking a proactive and results-driven IT professional to oversee and coordinate our overseas IT Service Desk operations.Key Responsibilities:Record and log incoming tickets in the ITSM/ticketing system, ensuring timely updates and resolutions.Monitor and manage the service desk queue in real time, balancing workloads across the team and providing shift coverage planning.Assign tickets to the right engineers based on skills, workload, and availability, and apply smart routing logic (L1 → L2 → L3 escalation, vendor coordination, or dispatch to onsite).Supervise a remote team of Service Desk Engineers (L1/L2), mentor, coach, and conduct regular performance reviews.Track SLA performance, produce daily/weekly ticket and performance reports, and highlight recurring incidents for problem management.Requirements:Proven experience in IT service desk operations, with a strong understanding of ticket management and customer service principles.Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage competing deadlines.Ability to maintain confidentiality and handle sensitive information with discretion.Proficiency in IT service management software and tools, including ITSM/ticketing systems and reporting platforms.What We Offer:A dynamic and collaborative work environment, with opportunities for professional growth and development.A competitive compensation package, including salary, benefits, and incentives.The chance to work on challenging projects, with a focus on innovation and continuous improvement.Recognition and rewards for outstanding performance and contributions.
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Financial Operations Specialist
6 days ago
ahmedabad, India beBeeOperations Full timeJob Description:We are seeking a detail-oriented Financial Operations Specialist to perform daily accounting tasks using Rent Manager for assigned properties.The selected candidate will record, categorize, and reconcile financial transactions with accuracy.The Financial Operations Specialist will be responsible for managing Accounts Payable: process...
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Operational Specialist
2 weeks ago
Ahmedabad, India REQ Solutions Full timePosition: Back Office/ Operations Support Specialist Work Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite) Work Hours: 7:00 PM – 4:00 AM IST (Night Shift - Monday to Friday) Head Office: Ontario, Canada Cab facility for commuting convenience. Role Overview We are looking for a detail-oriented and proactive Operations Support Specialist to join our...
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Operational Specialist
2 weeks ago
ahmedabad, India REQ Solutions Full timePosition: Back Office/ Operations Support Specialist Work Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite) Work Hours: 7:00 PM – 4:00 AM IST (Night Shift - Monday to Friday) Head Office: Ontario, Canada Cab facility for commuting convenience. Role Overview We are looking for a detail-oriented and proactive Operations Support Specialist to join our...
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Technical Support Specialist
2 weeks ago
ahmedabad, India beBeeCustomerService Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member, you will be responsible for providing exceptional technical support to end-users via phone, chat, and self-service tickets.Qualify and open tickets for remediation, triaging them to respective teams, and provide regular updates and...
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Workday Technical Specialist
2 weeks ago
Ahmedabad, India PRYDAN CONSULTANCY SERVICES PRIVATE LIMITED Full timeHiring: Workday Technical Specialist Experience: Total exp - 8+ years | Relevant - 5+ years Budget: 90k PM Remote – Bangalore / Chennai / Noida Employment Type: Contractual Work Requirement: Must be able to work in PST hours, at least till 2:00 AM IST Are you a Workday expert who loves building solutions from scratch and integrating complex systems?...
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Technical Documentation Specialist
2 weeks ago
ahmedabad, India beBeeDocumentation Full timeOur team seeks a highly skilled Technical Documentation Specialist to create and maintain technical documentation for our clients.The ideal candidate will have exceptional writing skills, a deep understanding of technology, and the ability to collaborate with cross-functional teams to produce high-quality documentation.Develop and maintain technical...
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HR Operations Specialist
4 days ago
ahmedabad, India beBeeSpecialist Full timeJob DescriptionWe are seeking a skilled HR Operations Specialist to join our Human Resources department. This role is responsible for supporting and executing key HR operational activities, ensuring accurate data management, and providing efficient support to employees across the organization.Maintain employee leave and attendance records.Process attendance...
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Operational Specialist
2 weeks ago
Ahmedabad, India REQ Solutions Full timePosition: Back Office/ Operations Support SpecialistWork Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite)Work Hours: 7:00 PM – 4:00 AM IST (Night Shift - Monday to Friday) Head Office: Ontario, CanadaCab facility for commuting convenience.Role OverviewWe are looking for a detail-oriented and proactive Operations Support Specialist to join our growing...
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Operational Specialist
2 weeks ago
Ahmedabad, India REQ Solutions Full timePosition: Back Office/ Operations Support SpecialistWork Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite)Work Hours: 7:00 PM – 4:00 AM IST (Night Shift - Monday to Friday) Head Office: Ontario, CanadaCab facility for commuting convenience.Role OverviewWe are looking for a detail-oriented and proactive Operations Support Specialist to join our growing...
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Technical Specialist
23 hours ago
Ahmedabad, India Day Light Solar Energy Full timeJob Description Company Description Daylight Solar Energy is a leading provider of innovative solar energy solutions for industrial, residential, and commercial projects. Based in Gandhinagar, Gujarat, the company specializes in offering customized solutions tailored to the unique energy needs of its clients. Backed by years of experience and a team of...
