Customer Service Representative

2 days ago

Ahmedabad, India Esmsys (Enterprise Service Management System) Full time

**Main Activities**:

- Understand and acquire thorough knowledge of various products of the company
- Handling customer queries with right solutions
- Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process

**What are we looking for**:

- HSC or Graduate
- Fresher / 01 year experience of relevant work
- Good verbal communication skills in English and Hindi is must
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction
- Good relationship skills with understanding of client service
- Proficient in using MS Office Software mainly  Word, Excel, Outlook
- Good general knowledge of Banking sector will be an added advantage

**What you will get**:

- Annual CTC **:Upto 1.8-2 LPA and negotiable (as per relevant experience)**:

- Location: Ahmedabad, Gujarat
- Extensive opportunities for growth and professional development thanks to our mentoring system
- Work friendly atmosphere
- Excellent compensations

Please take a note that for the training purpose, you will need to come on below location of our office:

- **Address: 3rd floor, Proplegit Global Pvt Ltd, DDB Mudra Group, Shanti Sadan Society, Ellis bridge, Ahmedabad-380006.**

After completion of training/ probation period, office location will be following:

- **Address: 402, Times Square Grand, Sindhu bhavan road, Thaltej
- Ahmedabad-380059**

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9428130839

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