IT Service Delivery Specialist
5 days ago
Job DescriptionWe are seeking a highly skilled ITSM professional to configure, customize, and maintain Freshservice modules. The ideal candidate will implement automation workflows, SLAs, and integrations with other enterprise tools.Main Responsibilities:Designing and refining ITSM processes aligned with ITIL best practicesEnsuring compliance, consistency, and continuous improvement across service management operationsThe selected candidate will collaborate with various teams to deliver scalable solutions and provide training and support to end-users and internal teams on Freshservice usage and enhancements.Requirements of the Job:3-5 years of experience in ITSM roles, with at least 2 years hands-on experience in Freshservice administration and configurationStrong understanding of ITIL framework and service management principlesExperience with automation, scripting, and API integrations within Freshservice
-
IT Service Delivery Specialist
4 days ago
ahmedabad, India beBeeProblemSolving Full timeJob Title: IT Service Delivery SpecialistThe IT Service Delivery Specialist follows best practices to efficiently manage IT problems and incidents, minimizing their impact on the organization.Acknowledge major incidents based on predefined criteria.Serve as the central point of contact for all major incidents.Communicate effectively with stakeholders,...
-
IT Service Delivery Expert
4 days ago
ahmedabad, India beBeeTechnical Full timeIT Service Delivery ExpertWe are seeking a highly skilled IT Service Delivery Expert to provide end-to-end support for our Managed Services tool sets and associated processes.Troubleshoot and resolve complex issues related to ServiceNow.Deliver exceptional administrative support to users, roles, and groups.Provide technical assistance for existing ServiceNow...
-
Service Delivery Manager
4 days ago
Ahmedabad, Gujarat, India Indusind Bank Full timeIndusInd Bank Job Description: A/SDM (Associate/Service Delivery Manager) Job title: Associate/ Service Delivery Manager Grade Band: Junior/ Middle Management Location: Ahmedabad BU/Function : Consumer Banking Reports to: Deputy Branch Manager Role Details: IndusInd is seeking a customer centric person who has passion for servicing the clients and...
-
Financial Services Automation Specialist
5 days ago
ahmedabad, India beBeeTransformation Full timeFinancial Services Transformation SpecialistWe are transforming financial institutions' call centers into profit-generating units.Design, develop and maintain scalable automated testing frameworks for web, mobile and API applicationsDevelop test strategies to ensure high-quality software releasesIntegrate automated tests with continuous integration and...
-
Delivery Manager
3 weeks ago
Ahmedabad, India Distinction DEV Full timeDescription : Job Title : Delivery ManagerOffice Location : 202, 3rd Eye II, Opposite Parimal Garden, Panchavati Road, Chimanlal Girdharlal Rd, Ahmedabad, Gujarat 380009Duration & Type of Employment : Full TimeWork Style : Hybrid - Ahmedabad CityIn Office days : 3 days a weekPosition Overview : As an Agile Delivery Manager, you will lead cross-functional...
-
Customer Service Specialist
1 week ago
Ahmedabad, Gujarat, India Shatranj Group Full timeCompany DescriptionShatranj Group, established in 1965 in the realty/construction sector, aims to create projects with world-class amenities and incorporate best practices in the construction world. The team is young and enthusiastic, dedicated to quality, business ethics, and transparent customer services. Their projects range from affordable housing and...
-
Delivery Manager
3 weeks ago
Ahmedabad, India Distinction Dev Full timeJob Description Position Overview As an Agile Delivery Manager, you will lead cross-functional teams across a wide range of technical domains to ensure successful delivery of client engagements. You are responsible for creating an environment where teams can do their best work. This includes removing impediments, enabling collaboration, and guiding clients...
-
Delivery Manager
3 weeks ago
Ahmedabad, India Distinction Dev Full timePosition Overview As an Agile Delivery Manager, you will lead cross-functional teams across a wide range of technical domains to ensure successful delivery of client engagements. You are responsible for creating an environment where teams can do their best work. This includes removing impediments, enabling collaboration, and guiding clients and teams in...
-
IT Service Management Platform Specialist
6 days ago
ahmedabad, India beBeePlatform Full timeJob DescriptionWe are seeking an experienced IT Service Management Platform Specialist to join our team.This role involves configuring, customizing, and maintaining the ITSM modules including Incident, Problem, Change, Asset, and Service Catalog. The successful candidate will implement automation workflows, SLAs, and integrations with other enterprise tools...
-
Customer Support Specialist
3 days ago
ahmedabad, India Appuno IT Solutions Full timeCompany Description Appuno IT Solutions is a fast-growing applications development company known for its professionalism and innovation. Based in the technology hub of Ahmedabad, India, Appuno delivers cutting-edge development services and customized solutions to help businesses achieve a competitive edge. The company offers a comprehensive array of services...