Walk-in 10 Sep: Patient Experience
2 days ago
Walk-In Interview: 10th Sep 2025 Patient Experience Executive Home CareAirline crew and ground airline staff are welcome to applyJoin the Hospital @Home Team | Reliance Foundation Hospital | Full-Time Opportunity Walk-InCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed multi-speciality tertiary care hospital in Mumbai. Renowned for its commitment to excellence in healthcare, the hospital offers cutting-edge diagnostic services and medical technology across various specialities, including Cardiac Sciences and Oncology. Established in 1918, the institution has a rich legacy of serving patients and upholding values that emphasize respect for life. More about the hospital can be found at Venue:Sir H. N. Reliance Foundation HospitalGate No. 7, Prarthana Samaj,Raja Ram Mohan Roy Road, Girgaon,Mumbai, Maharashtra Date: 10th September 2025 Time: 3:00 PM sharp For Any Queries or Interview ConfirmationDiya Patil Documents to Carry for the Interview Updated Resume Last 3 Payslips Last 2 Experience Letters Educational Certificates Position OverviewRole: Patient Experience Executive Home CareDepartment: Hospital @Home / Home CareLocation: Charni Road, MumbaiEmployment Type: Full-Time (On Rolls)Shift Timings: Rotational (Last shift ends at 10:00 PM) Key Responsibilities1 Patient Experience & CoordinationDeliver high-quality, compassionate service across all touchpointsEducate patients and families on services, packages, inclusions/exclusionsRepresent and uphold hospital values in every interaction2 Scheduling & CommunicationCoordinate and confirm appointmentsNotify patients of changes via SMS, calls, or emailRedirect queries accurately and promptly3 Turnaround Time & Escalation HandlingMonitor service TATs and KPIsEscalate unresolved issues with proper documentationProactively support service recovery4 Billing & DocumentationCollect payments and verify bills at point of serviceMaintain clear digital records in EMR & billing systemsEnsure daily reports and compliance-ready documentation5 Protocol & Service ExcellenceFollow grooming, etiquette, and communication guidelinesStrive to exceed Net Promoter Scores and satisfaction benchmarks6 Rotational Shift SupportEnsure seamless shift handovers and 24/7 service continuityWork across morning, afternoon, and evening shifts Candidate Requirements Education: Full-time Graduate (Preferred: Healthcare, Hospitality, Aviation) Experience: Minimum 1 year in a customer-facing role Skills: Strong verbal/written communication (English, Hindi, Marathi) Tech Proficiency: MS Office + basic Hospital Management Systems Shift Readiness: Comfortable with rotational and evening shifts Core CompetenciesService Orientation & EmpathyCommunication & Interpersonal SkillsTime Management & Problem SolvingDigital Literacy & Documentation AccuracyProfessionalism & Brand RepresentationRegards,Team HR
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Walk-in 10 Sep: Patient Experience
2 days ago
Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWalk-In Interview: 10th Sep 2025 Patient Experience Executive Home CareAirline crew and ground airline staff are welcome to applyJoin the Hospital @Home Team | Reliance Foundation Hospital | Full-Time Opportunity Walk-InCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed multi-speciality tertiary care hospital in...
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Walk-in 8 Sep: Patient Experience
2 days ago
Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Title: Patient Experience Executive (Candidates from Airline, Hotel industry sector will be considered and preferred) Function: Patient Services Reporting To: Patient Experience Duty Manager / Patient Experience SupervisorOrganization & Location: Sir H. N Reliance Foundation Hospital, Charni Road, MumbaiWalk-in Details: Address: Sir H N Reliance...
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mumbai, India Sir H.N. Reliance Foundation Hospital & Research Centre Full timeDear Candidates, Walk-In Interview | Patient Experience Executive (IPD/OPD)Sir H. N. Reliance Foundation Hospital & Research Centre MumbaiFull-Time Opportunity | Experience: 16 Years | Rotational Shifts | Reliance Foundation Hospital | Full-Time Opportunity Walk-In Company Sir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed...
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Walk-in 8 Sep: Patient Experience
2 days ago
mumbai, India Sir H.N. Reliance Foundation Hospital & Research Centre Full timeJob Title: Patient Experience Executive (Candidates from Airline, Hotel industry sector will be considered and preferred) Function: Patient Services Reporting To: Patient Experience Duty Manager / Patient Experience SupervisorOrganization & Location: Sir H. N Reliance Foundation Hospital, Charni Road, MumbaiWalk-in Details: Address: Sir H N Reliance...
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Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDear Candidates, Walk-In Interview | Patient Experience Executive (IPD/OPD)Sir H. N. Reliance Foundation Hospital & Research Centre MumbaiFull-Time Opportunity | Experience: 16 Years | Rotational Shifts | Reliance Foundation Hospital | Full-Time Opportunity Walk-In Company Sir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed...
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Walk-In Drive- Python Developer
1 day ago
Mumbai, India Rentokil Initial Full timeWalk-In Drive- Senior Python Developer (Django) 4+ Years- Goregaon West- 12 Sep 2025 Greetings from Rentokil PCI! We’re excited to invite experienced Python Developers to a Walk-In Interview for the role of Senior Python Developer (Django) at our Mumbai office in Goregaon. If you're passionate about backend development and looking to grow your career with...
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Manager-Patient Experience
1 week ago
Mumbai, Maharashtra, India P D Hinduja Hospital and Medical Research Centre (HNH) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOpportunity for Manager-Patient Experience for our Hospital in Mahim.Qualifications: Masters in Healthcare/ Business / Hospitality or related field or Post Graduate with relevant experience in Hospitality & Customer Experience managementExperience: Minimum 10-15 years working in a Healthcare organization or Hospitality field.Job Requirement:Patient...
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Patient Experience
2 days ago
mumbai, India Sir H.N. Reliance Foundation Hospital & Research Centre Full timeCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...
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Patient Experience
2 days ago
Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 25,00,000 - ₹ 50,00,000 per yearCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...
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Patient Support Officer
5 days ago
Mumbai, India Al Samia Enterprises Full time**Responsibilities**: 1. Answering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate...
