Walk-in 18th Sep: Patient Experience(IPD/OPD)

1 week ago

Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Dear Candidates,

Walk-In Interview | Patient Experience Executive (IPD/OPD)Sir H. N. Reliance Foundation Hospital & Research Centre Mumbai

Full-Time Opportunity | Experience: 16 Years | Rotational Shifts

| Reliance Foundation Hospital | Full-Time Opportunity Walk-In Company

Sir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed multi-specialty tertiary care hospital in Mumbai. Renowned for its commitment to excellence in healthcare, the hospital offers cutting-edge diagnostic services and medical technology across various specialties, including Cardiac Sciences and Oncology. Established in 1918, the institution has a rich legacy of serving patients and upholding values that emphasize respect for life.

More about the hospital can be found at

Interview Date: 18th September 2025

Time: 3:00 PM Sharp

Venue: Sir H. N. Reliance Foundation Hospital

Gate No. 7, Prarthana Samaj,

Raja Ram Mohan Roy Road, Girgaon

Mumbai, Maharashtra

For Queries or Interview Confirmation:

Contact: Rohini Temkar

Qualification: Graduation Mandatory

Documents to Carry:

Updated Resume

Last 3 Payslips

Last 2 Experience Letters

Educational Certificates

Job Responsibilities:

1. Customer (Patients & Families) Service Responsibilities

  • Execute the Patient Experience Service Delivery Model for excellence in OPD, EHC, Lobby, and Diagnostics.
  • Ensure accurate and timely scheduling of appointments.
  • Monitor Turnaround Time (TAT) for registration, billing, and query handling as per SLA.
  • Manage rescheduling/cancellations and update patients via SMS/email/call.
  • Ensure effective counselling and direction to patients and families.
  • Respond to patient queries with accuracy, empathy, and professionalism.

2. Operations Responsibilities

  • Implement SOPs for managing patient visitors/attendants at all times.
  • Coordinate with doctors and clinical teams for seamless care delivery.
  • Handle billing, referrals, and payment collections accurately.
  • Review and upload prescriptions/documents in SAP system.
  • Ensure timely dispatch of reports and confirmation of appointments.
  • Maintain patient rights, confidentiality, and interdepartmental professionalism.
  • Prepare and maintain shift handovers and ensure proper consultant signage.
  • Take on additional duties as assigned by HOD.

3. Growth Responsibilities

  • Drive patient satisfaction through quality services.
  • Participate in hospital-led health awareness and promotional programs.

4. Quality Responsibilities

  • Be accountable for quality program implementation and improvement.
  • Ensure compliance with JCI, NABH, and international standards.
  • Support infection control campaigns and awareness efforts.

5. Finance Responsibilities

  • Handle payment collections (cash/card) and generate reports accurately.
  • Ensure adherence to billing/cash handling policies and accurate shift closure.
  • Apply discounts for offers, health camps, etc.

6. People Responsibilities

  • Provide peer support during leaves or absences.
  • Be part of team initiatives at department and hospital levels.
  • Demonstrate RFH Values and Behaviors consistently.

Join a world-class healthcare institution where your skills help protect lives.

We look forward to welcoming you to the team

Regards,

Team HR

  • Walk-in 8 Sep: Patient Experience

    1 week ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title: Patient Experience Executive (Candidates from Airline, Hotel industry sector will be considered and preferred) Function: Patient Services Reporting To: Patient Experience Duty Manager / Patient Experience SupervisorOrganization & Location: Sir H. N Reliance Foundation Hospital, Charni Road, MumbaiWalk-in Details: Address: Sir H N Reliance...

  • Walk In Drive

    4 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Walk-In Drive – Patient Experience Executive (OPD/IPD)Organization: Sir H.N. Reliance Foundation Hospital & Research Centre – Mumbai Date & Time: 22nd November 2025 | 2:00 PM – 4:00 PM Venue: Sir H N Reliance Foundation Hospital, Gate 7, Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004 Contact: Ms. Shraddha Date – Email:...

  • Walk In Drive

    3 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Walk-In Drive Patient Experience Executive (OPD/IPD)Organization: Sir H.N. Reliance Foundation Hospital & Research Centre Mumbai Date & Time: 22nd November 2025 | 2:00 PM 4:00 PM Venue: Sir H N Reliance Foundation Hospital, Gate 7, Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004 Contact: Ms. Shraddha Date Email:...

  • Walk-in 10 Sep: Patient Experience

    1 week ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Walk-In Interview: 10th Sep 2025 Patient Experience Executive Home CareAirline crew and ground airline staff are welcome to applyJoin the Hospital @Home Team | Reliance Foundation Hospital | Full-Time Opportunity Walk-InCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed multi-speciality tertiary care hospital in...

  • Walk-in:13-Aug-25,Patient Experience Executive

    1 week ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionWe are arranging a Mega Walkin Drive for Patient Experience Executive (On Roll) at below address and timeAddress:Sir H N Reliance Foundation Hospital, Gate 7Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004Date: 13-Aug-2025Time: 3 PMQualification: Any GraduateJob Description:A.    Service Excellence – Patients...

  • RMO ( Ghatkopar )

    1 week ago

    Mumbai, Maharashtra, India Progenesis Fertility Center Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Responsibility● To update patients file as per patient's, follow up visit with doctor.● Record & maintain patient information/ medical histories.● Need to do daily OPD with a Senior Doctor.● Need to assist a senior doctor in primary consultation and assessment.● Assist in prescribing medications & providing OPD, IPD care to the couple.● Do...

  • Walk-in: 18th Aug 25, Butler

    1 week ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Walkin Drive details:Sir H N Reliance Foundation Hospital, Gate 7 Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004Date: 18th August 2025Time: 3 PM onwards Please carry a copy of your resume along with last 3 pay slips, last 2 experience letters and education certificates for the interview. Please contact Rohini at , email: Key...

  • House Medical officer

    1 week ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Manage and conduct Executive Health Check-up (EHC) package for patients on daily basis with the Director and the consultants Perform routine dental procedures like oral prophylaxis, fluoride application, extractions, restorations, root canals, crown and bridge, post and core, complete and partial dentures and other preventive procedures, and establish a...

  • General Physician- MBBS, MD

    7 days ago

    Mumbai, Maharashtra, India Quest Business Solution Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Provide comprehensive care to admitted patients in IPDConduct daily rounds, monitor patients & update case notesMedical documentation as per hospital protocolsPlan & prescribe appropriate patient treatmentsAttend to OPD patients & Emergency cases Required Candidate profileQualified MBBS, MD (Medicine)Should have exp. of minimum 1-2 yrs in a...

  • Nurse For Neurorehab

    2 weeks ago

    Mumbai, Maharashtra, India P D HINDUJA NATIONAL HOSPITAL & MRC Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Opportunity for Nurse For Neurorehab on yearly fixed term renewable contract on hospital payroll for Mahim location.Preferred Qualifications: Bsc/PBBSC NursingExperience:Minimum 2 year experienceJob description:NG tube feeding Suction Monitoring vitals OPD and IPD patient flow management Assisting with OPD procedures like injections, plaster application ...