Technical Support Specialist
22 hours ago
Job Title: Technical Support SpecialistOverview:We provide exceptional customer service experiences by blending the agility of a start-up mentality with the stability of an established enterprise.Our comprehensive suite of Contact Center and Workforce Engagement & Optimization solutions helps companies keep agents engaged while delivering superior support to customers.Key Responsibilities:Troubleshoot and resolve complex technical issues utilizing all available tools, resources, and documentation.Communicate effectively and consistently with management, peers, and account teams in support of customer success.Demonstrate working knowledge of main Aspect products and strategy.Required Skills and Qualifications:Understanding of PCs, Networks, OS platforms, databases, telephony, software applications, and ACDs.Able to learn complex software tools quickly.Strong customer service and teamwork skills.Requirements and Expectations:2+ years relevant work experience supporting customers in a technical environment OR commensurate college-level coursework, or a combination of both.May require some travel, after-hours, or on-call work.
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Technical Support Specialist
1 week ago
agra, India beBeeTechnical Full timeTechnical Support SpecialistAs a technical support specialist, you will be responsible for capturing high-quality recordings of your screen activity while completing assigned computer-based tasks. You will follow detailed documentation to complete each task accurately and ensure all recordings are complete and free from interruptions.Types of Tasks:You will...
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agra, India beBeeSupport Full timeTechnical Support and Implementation SpecialistThis is a remote or hybrid role based in the EMEA region. As a technical support and implementation specialist, you will provide ongoing technical support and implementation expertise for the Talkdesk platform across multiple EMEA-based projects.Provide Level 2 technical support for Talkdesk platform incidents...
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agra, India beBeeTechnical Full timeCareer Opportunity: Technical Support SpecialistMEDIT is a leading provider of 3D digital solutions. As a technical support specialist, you will play a crucial role in ensuring our customers receive the best possible experience.
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Oracle Technical Support Specialist
3 days ago
agra, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and assistance to our clients.The ideal candidate will have proven experience in Oracle EBS R12 Tech Support, specifically across...
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Technical Support Professional
1 week ago
agra, India beBeeTechnical Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers.Key Responsibilities:Responding to customer incidents through preliminary assessments, debugging, and tracking until resolution.Supporting cloud...
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Desktop Support Specialist
6 days ago
agra, India beBeeExpertise Full timeDesktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team. As a key member of our technical staff, you will play a crucial role in ensuring the smooth operation of our desktop systems.Responsibilities:Troubleshooting: Utilize advanced troubleshooting techniques and root cause analysis to resolve desktop-related issues...
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Technical Support Professional
1 week ago
agra, India beBeeService Full time**Job Description:**The Online Service Specialist will provide telephonic support to customer technical queries. They will also be responsible for timely updates on customer complaints via Freshdesk or other systems.**Required Skills and Qualifications:** Good knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plants...
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Tech Support Specialist
1 week ago
agra, India beBeeTechnical Full timeWe are currently seeking a Tech Support Specialist to join our global team.About the RoleThis is an exciting opportunity for a motivated and skilled professional to provide exceptional technical support to our global clients. As a Tech Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues in a timely and...
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Technical Support Specialist
1 week ago
agra, India beBeeCustomer Full timeService Desk LeadWe are seeking a highly skilled Service Desk Lead to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
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Technical Support Specialist
2 weeks ago
Agra, India OpenHire Full timeSalary: 18K per monthLocation:KolkataKey Responsibilities:Provide hands-on technical support for complex or escalated issues.Conduct regular training sessions to enhance product and troubleshooting knowledge.Collaborate with other departments (Engineering, QA, Product, etc.) to address recurringtechnical issues.Maintain documentation for processes, FAQs, and...