Manager - Key Accounts, Franchisee

1 week ago

mumbai, India Novel Jewels (Aditya Birla Group) Full time

Functional Responsibilities


  • Lead the franchise development function across South India, driving expansion as per the regional growth strategy.
  • Identify and prospect potential franchise partners aligned with brand values and business goals.
  • Respond and track all Inbound franchisee enquiries.
  • Develop and deliver compelling franchise proposals and business pitches to prospective partners.
  • Evaluate franchise candidates based on defined eligibility and fitment criteria.
  • Strong Business understanding to Assess financial capability and investment readiness of potential partners.
  • Coordinate the due diligence process, including documentation, background verification, and compliance checks.
  • Collaborate with Regional Business Development (RBD) and Projects teams for site identification and timely execution of store fit-outs.
  • Liaise with the Legal team to finalize franchise agreements and associated documentation.
  • Ensure smooth onboarding of new partners, including training, setup coordination, and system access.
  • Manage payment and billing coordination related to store setup and launch.
  • Support seamless store launch in coordination with HR, operations and marketing teams.
  • Anchor long-term relationships with franchise partners through structured reviews, periodic connects, and joint business planning with the operations team.
  • Act as the single point of contact (SPOC) for franchise partners, addressing their operational and business support needs.
  • Drive further business development and store network expansion with existing franchise partners.



Person Profile


  • Experience of working in a partner ecosystem. Handling relationships with partners and driving business synergies with them.
  • Person with Retail / sales Background
  • Franchisee Handling experience for 2-4 years
  • Good understanding of Business Financials



Educational Qualification: MBA with 2-4 years of Sales / Franchisee Management experience

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