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Senior Salesforce Administrator

2 months ago


bangalore, India Encora Inc. Full time

Salesforce Administrator / Senior Salesforce Administrator

Important Information

Location: Bangalore

Experience: 5 -8 years 

Job Mode: Full-time

Work Mode: Work from office

Responsibilities and Duties

Talk to end-users and operations leaders to understand requirements, challenge assumptions when appropriate, and translate those requirements into technical specifications.

Build new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages Automate processes with workflow rules, validation rules, process builder, and flows Identify reports and dashboards to measure the impact of build iterations. Support end-users in real-time with issues relating to Salesforce and supported applications. Deliver projects through our release management process. Lead all aspects of 3rd party application use and support. 1 This role requires: Salesforce Administrator Experience; Salesforce.com Advanced Administrator Certification; Understanding of data structures, data modeling, & database schema; Experience building with Salesforce Lightning User Interface; Strong qualitative and quantitative mathematical skills; Strong business acuity in sales operations and customer success Analytical skills to improve quality of iterative builds; Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of

the organization. Bonus points if you have:

Experience implementing Salesforce CPQ with Docusign and Billing (e.g. Zuora) integration highly desirable Experience with Gainsight strongly preferred Experience with Anaplan preferred Agile scrum master or product owner training Bachelor’s degree in computer science, Management Information Systems, Business or the equivalent related experience.

Qualifications and Skills

Bachelor’s degree in computer science or information systems. Demonstrate experience as an Agile Consultant. Show a strong expertise in Agile methodologies, frameworks, and practices (e.g., Scrum, Kanban, SAFe). Exhibit excellent coaching and mentoring skills, with the aptitude to effectively guide Agile teams and stakeholders. Excel in facilitation and communication, capable of leading Agile ceremonies and interacting with clients across all levels.

Role-specific Requirements

Technologies: Skillset competencies:

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.