apna | Customer Success Manager | delhi
1 month ago
Responsibilities
● Own Net revenue Retention (NRR) for respective organizations
○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money
○ Customization of the training modules for the existing clients by maintaining good relationships. ○ Identify & analyze the client's requirements & propose customized solutions for talent acquisition/branding needs.
○ Interaction with senior management in the client organizations & present Apna's products & services.
● Upsell Apna's online solutions to Corporate clients - Jobs, DB, banners, new products
○ Sales Analysis, Usage review, and planning vis-a-vis product analysis on a monthly basis - find usage patterns, discover hiring patterns, share of other digital platforms (Naukri, WorkIndia, Shine, Monster, etc.)
○ Manage complex sales situations & acquire clients based on - value-based selling.
● Following the complete sales cycle and ensuring payment collection.
● Closely monitoring competitor activities and assisting in planning counter strategies
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apna | Customer Success Manager | delhi
1 month ago
delhi, India apna Full timeResponsibilities ● Own Net revenue Retention (NRR) for respective organizations ○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money ○ Customization of the training modules for the existing clients by maintaining...
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Customer Success Manager
3 months ago
New Delhi, India Apna Full timeAbout the TeamThe Enterprise business unit at Apna owns revenue, sales and customer retention at Apna. The team comprises 3 sub-units - Sales, marketing, and Revenue Operations, which includes Customer Success Management. The sales team is divided based on industry expertise while the customer support team and marketing teams are horizontal. The team plays a...
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Customer success manager
4 weeks ago
Delhi, India Apna Full timeResponsibilities ● Own Net revenue Retention (NRR) for respective organizations ○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money ○ Customization of the training modules for the existing clients by...
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Customer Success Manager
1 month ago
Delhi, India apna Full timeResponsibilities● Own Net revenue Retention (NRR) for respective organizations○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money○ Customization of the training modules for the existing clients by maintaining...
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Customer Success Manager
1 month ago
Delhi, India apna Full timeResponsibilities ● Own Net revenue Retention (NRR) for respective organizations ○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money ○ Customization of the training modules for the existing clients by maintaining...
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Customer Success Manager
1 month ago
Delhi, India apna Full timeResponsibilities ● Own Net revenue Retention (NRR) for respective organizations ○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money ○ Customization of the training modules for the existing clients by...
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Customer Success Manager
1 month ago
Delhi, India apna Full timeResponsibilities ● Own Net revenue Retention (NRR) for respective organizations ○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money ○ Customization of the training modules for the existing clients by...
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Customer Success Manager
1 month ago
New Delhi, India apna Full timeResponsibilities● Own Net revenue Retention (NRR) for respective organizations○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money○ Customization of the training modules for the existing clients by maintaining...
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apna | Human Resources Generalist | delhi
3 weeks ago
delhi, India apna Full timeAbout the RoleAs an HR Generalist at Apna, you will play a crucial role in supporting various HR functions and initiatives. You will work closely with employees and management to ensure a positive and productive work environment while maintaining compliance with company policies and legal regulations.Key ResponsibilitiesEnd to End employee life cycle...
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apna | Full Stack Engineer | delhi
3 weeks ago
delhi, India apna Full timeWe are looking for a Full Stack Engineer responsible for engineering ownership of one/many products at apna. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end (Android + WebApp). A basic understanding of front-end...
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Business Development Executive
7 months ago
New Delhi, India Apna Full timeAbout the RoleWe are looking for a BDE to carry out hunting activities in the market for acquiring SMB customers, driving the cold calling of clients, and closing long-term deals on the ground. Location: Delhi NCR (on field/ground)Incentives: YesResponsibilities· Visiting 10-15 clients a day to pitch them Apna’s hiring products· Generate...
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apna | Customer Success Manager
2 weeks ago
Delhi, India apna Full timeKRA/KPI:(Primary - 90%) Provide end to end support to a pilot after BD sets up the org (ID, workspace ID, credit transfer approval), includes - % pilots conducted as per SOP, % successful pilots, Quality of documentationClient onboarding for pilot, set expectations and provide overview of pilot (product, duration, success goals, support required from client...
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Customer Support Professional
4 weeks ago
Delhi, Delhi, India Apna Jobs (Delhi & NCR) Full timeAbout Us">Apna Jobs (Delhi & NCR) is a leading organization in the industry, and we're seeking an exceptional Customer Support Professional to join our team.Job Overview">We are looking for a skilled individual who can effectively resolve customer technical issues and provide top-notch support. The ideal candidate will possess excellent communication skills,...
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Business Development Manager
2 weeks ago
Delhi, India apna Full timeAbout the Team The Growth and Business team at Apna owns user and revenue growth metrics across all business lines candidates and employers. The team has played a key role in Apna’s growth journey to become a clear market leader in the space within 18 months of product launch overtaking multiple incumbent players. This has been achieved by managing...
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Market Development Professional
3 weeks ago
Delhi, Delhi, India Apna Full timeAbout the RoleWe are seeking a skilled Market Development Professional to drive business growth through effective hunting activities in the SMB market.Location: Delhi NCR (field-based)Incentives: YesKey Responsibilities:Visiting 10-15 clients daily to pitch Apna's hiring productsGenerating prospects and sharing data with your managerManaging objection...
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Customer success manager
2 weeks ago
Delhi, India Apna Full timeKRA/KPI: (Primary - 90%) Provide end to end support to a pilot after BD sets up the org (ID, workspace ID, credit transfer approval), includes - % pilots conducted as per SOP, % successful pilots, Quality of documentationClient onboarding for pilot, set expectations and provide overview of pilot (product, duration, success goals, support required from...
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Customer Success Manager
2 weeks ago
Delhi, India apna Full timeKRA/KPI:1. (Primary - 90%) Provide end to end support to a pilot after BD sets up the org (ID, workspace ID, credit transfer approval), includes - % pilots conducted as per SOP, % successful pilots, Quality of documentation2. Client onboarding for pilot, set expectations and provide overview of pilot (product, duration, success goals, support required from...
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Human Resources Generalist
3 weeks ago
Delhi, India apna Full timeAbout the RoleAs an HR Generalist at Apna, you will play a crucial role in supporting various HR functions and initiatives. You will work closely with employees and management to ensure a positive and productive work environment while maintaining compliance with company policies and legal regulations.Key ResponsibilitiesEnd to End employee life cycle...
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delhi, India Delhi Watch Company Full timeCompany DescriptionDelhi Watch Company is one of India's fastest growing watch micro brands. DWC is focused on providing extremely high quality offerings at reasonable prices. Watches range from Quartz to Mechanical.Role DescriptionThis is a full-time on-site role for a Customer Relationship Management Specialist at our Gurugram location. The specialist will...
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Senior Business Support Associate
2 weeks ago
Delhi, Delhi, India apna Full timeWe are seeking a highly skilled Senior Business Support Associate to join our team at apna. In this role, you will be responsible for providing end-to-end support to pilots after they have been set up by our Business Development team.Key Responsibilities:Pilot Support: You will provide comprehensive support to pilots, ensuring that they are conducted as per...