Customer Success Manager
1 month ago
Responsibilities
● Own Net revenue Retention (NRR) for respective organizations
○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money
○ Customization of the training modules for the existing clients by maintaining good relationships. ○ Identify & analyze the client's requirements & propose customized solutions for talent acquisition/branding needs.
○ Interaction with senior management in the client organizations & present Apna's products & services.
● Upsell Apna's online solutions to Corporate clients - Jobs, DB, banners, new products
○ Sales Analysis, Usage review, and planning vis-a-vis product analysis on a monthly basis - find usage patterns, discover hiring patterns, share of other digital platforms (Naukri, WorkIndia, Shine, Monster, etc.)
○ Manage complex sales situations & acquire clients based on - value-based selling.
● Following the complete sales cycle and ensuring payment collection.
● Closely monitoring competitor activities and assisting in planning counter strategies
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Customer Success Manager
1 month ago
new delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer success manager
1 month ago
New Delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
1 month ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
2 months ago
new delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer success manager
2 months ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
1 week ago
New Delhi, India YourTribe Full timeWe are looking for passionate, energetic and results-oriented individuals to join our team as a Customer Success Manager (CSM). The Customer Success Manager (CSM) is expected to manage the customer experience for a specific group of customers and help grow and maintain revenue. CSM is the Customer’s Advisor who serves as a key point of contact and as a...
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Customer Success Manager
2 months ago
New Delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
1 month ago
New Delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
2 months ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
2 months ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
2 months ago
new delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
-
Customer Success Manager
2 months ago
new delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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NUTRABAY - Manager - Customer Success
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Customer Success Executive
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