Customer Success Manager
1 month ago
Responsibilities
● Own Net revenue Retention (NRR) for respective organizations
○ Focusing on existing accounts with a client-centric retention strategy - identify the right product for a role x city x # hires requirement, pitch the right product to maximize value for money
○ Customization of the training modules for the existing clients by maintaining good relationships. ○ Identify & analyze the client's requirements & propose customized solutions for talent acquisition/branding needs.
○ Interaction with senior management in the client organizations & present Apna's products & services.
● Upsell Apna's online solutions to Corporate clients - Jobs, DB, banners, new products
○ Sales Analysis, Usage review, and planning vis-a-vis product analysis on a monthly basis - find usage patterns, discover hiring patterns, share of other digital platforms (Naukri, WorkIndia, Shine, Monster, etc.)
○ Manage complex sales situations & acquire clients based on - value-based selling.
● Following the complete sales cycle and ensuring payment collection.
● Closely monitoring competitor activities and assisting in planning counter strategies
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Customer success manager
3 weeks ago
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Customer Success Manager
4 weeks ago
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Customer Success Manager
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Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
2 weeks ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
2 weeks ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
1 month ago
Delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
3 months ago
Delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
3 weeks ago
Delhi, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba1. Communication and interpersonal skills2. Problem-solving and analytical thinking3. Product...
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Customer Success Manager
1 month ago
Delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally with...
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Customer Success Manager
1 month ago
Delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.- Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally...
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Customer Success Manager
1 month ago
delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally with...
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Customer Success Manager
4 weeks ago
Delhi, India Contlo Full timeAbout UsContlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg‘s Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer success manager
2 weeks ago
Delhi, India Zemoso Technologies Full timePosition : Customer Success Manager/Engagement ManagerLocation : Mumbai/PuneKey Responsibilities:Partner with our customers on a day to day basis to ensure their successEngage with customers managers to actively identify and develop opportunitiesFacilitate discussions between customers and Zemoso teams to explore opportunitiesHold joint responsibility for...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer success manager
2 months ago
Delhi, India InOrg Global Full timeAbout In Org:In Org - Empowering Global Growth At Scale.Headquartered In Charlotte, US, In Org Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer success manager
1 month ago
Delhi, India InOrg Global Full timeAbout In Org: In Org - Empowering Global Growth At Scale.Headquartered In Charlotte, US, In Org Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India....
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Customer Success Manager
2 months ago
Delhi, India Classcard Full timeClasscard is a lightweight student and class management platform and replaces spreadsheets to organize, automate and collaborate with staff and students. It also augments teaching by enabling selling and conducting of classes online.We’re looking to hire a rockstar Customer Success Manager to enable customer success, maintain lasting relationships and...
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Customer Success Manager
2 weeks ago
Delhi, India Zemoso Technologies Full timePosition : Customer Success Manager/Engagement ManagerLocation : Mumbai/PuneKey Responsibilities:Partner with our customers on a day to day basis to ensure their successEngage with customers managers to actively identify and develop opportunitiesFacilitate discussions between customers and Zemoso teams to explore opportunitiesHold joint responsibility for...