Customer Success Manager
1 month ago
Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally with Customers to coordinate and drive the resolution of critical issues, provide timely and accurate updates regarding these issues, and provide important details on the status of the customer relationship with senior management.Relationship Manager has to drive these solutions on calls with clients and negotiate effectively to ensure a win-win for clients, Livspace and our partners.Relationship Manager has to keep a tab of all escalations and track high-priority ones with regular coordination between internal and external stakeholders.Ensure great customer experience, plug any gaps in delivery of services (Design and Ops).Assess "at risk" projects with internal stakeholders and drive smoother service to clients.Reach out to clients, assess their experience, share feedback with internal departments handling client service, and ensure a smoother experience.
EXPERTISE AND QUALIFICATIONS
Graduation in any stream.5 to 8 years of work experience in Client facing roles involving communication and negotiation.Strong in multi-tasking & managing Customer Success and Experience.Structured thought process under pressure.Ability to give a solution.Understanding of home interior design-and-build issues - types of work, common issues etc.
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Customer success manager
2 weeks ago
Delhi, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Gurgaon (Onsite)Type: Fulltime with Bay OneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, Service Now, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, AribaCommunication and interpersonal skillsProblem-solving and analytical thinkingProduct...
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Customer Success Manager
3 weeks ago
Delhi, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, AribaCommunication and interpersonal skillsProblem-solving and analytical thinkingProduct...
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Customer Success Manager
5 days ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
6 days ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
4 days ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
4 weeks ago
delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
1 month ago
Delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
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Delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
2 weeks ago
Delhi, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba1. Communication and interpersonal skills2. Problem-solving and analytical thinking3. Product...
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Customer Success Manager
1 month ago
Delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.- Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally...
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Customer Success Manager
1 month ago
delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally with...
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Customer Success Manager
3 weeks ago
Delhi, India Contlo Full timeAbout UsContlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI...
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Customer Success Manager
4 weeks ago
delhi, India InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer Success Manager
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Delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
4 weeks ago
delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg‘s Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer success manager
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Delhi, India Zemoso Technologies Full timePosition : Customer Success Manager/Engagement ManagerLocation : Mumbai/PuneKey Responsibilities:Partner with our customers on a day to day basis to ensure their successEngage with customers managers to actively identify and develop opportunitiesFacilitate discussions between customers and Zemoso teams to explore opportunitiesHold joint responsibility for...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer success manager
1 month ago
Delhi, India InOrg Global Full timeAbout In Org:In Org - Empowering Global Growth At Scale.Headquartered In Charlotte, US, In Org Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer success manager
1 month ago
Delhi, India InOrg Global Full timeAbout In Org: In Org - Empowering Global Growth At Scale.Headquartered In Charlotte, US, In Org Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India....
