Customer Success Manager
2 months ago
Classcard is a lightweight student and class management platform and replaces spreadsheets to organize, automate and collaborate with staff and students. It also augments teaching by enabling selling and conducting of classes online.We’re looking to hire a rockstar Customer Success Manager to enable customer success, maintain lasting relationships and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer facing role and apart from a fixed pay it also pays-out attractive target based incentives.Responsibilities :Onboarding new customers and helping them set up their accountRegularly checking-in and engagement with customers to gather feedback and improve software usabilityEncouraging use of advanced features, cross-selling, and up-selling featuresEmpathize with customers’ needs and offer solutions to fulfill their needsFind innovative ways to engage customers for relationship building and reduce churnCustomer interactions are a part of your everyday life - You know how to identify the customers who need the most attention and you build solid relationships with themTalking to users over live chat (our goals are to be responsive & delightful and help create a feedback loop between engineers and customers)Who are we looking for :You have 1-2 years experience in customer success, preferably in SaaS or a technology companyYou understand technology systems and know how to navigate through them while also coaching and training your clients on itYou enjoy interacting with people and are always up for new challengesYou have excellent verbal and written communication skillsYou have worked with excel and google sheets and understand the basicsAnnual CTC : 4 - 6 LPA + Incentives
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Customer success manager
3 weeks ago
Delhi, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Gurgaon (Onsite)Type: Fulltime with Bay OneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, Service Now, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, AribaCommunication and interpersonal skillsProblem-solving and analytical thinkingProduct...
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Customer Success Manager
4 weeks ago
Delhi, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, AribaCommunication and interpersonal skillsProblem-solving and analytical thinkingProduct...
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Customer Success Manager
2 weeks ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
2 weeks ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
2 weeks ago
Delhi, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
1 month ago
Delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
3 months ago
Delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer Success Manager
3 weeks ago
Delhi, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba1. Communication and interpersonal skills2. Problem-solving and analytical thinking3. Product...
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Customer Success Manager
1 month ago
Delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally with...
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Customer Success Manager
1 month ago
Delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.- Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally...
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Customer Success Manager
1 month ago
delhi, India Livspace Full timeA Relationship Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.Coordinate and work with internal stakeholders - Sales, Design, Operations as well as externally with...
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Customer Success Manager
4 weeks ago
Delhi, India Contlo Full timeAbout UsContlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg: InOrg - Empowering Global Growth At Scale. Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg‘s Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer success manager
2 weeks ago
Delhi, India Zemoso Technologies Full timePosition : Customer Success Manager/Engagement ManagerLocation : Mumbai/PuneKey Responsibilities:Partner with our customers on a day to day basis to ensure their successEngage with customers managers to actively identify and develop opportunitiesFacilitate discussions between customers and Zemoso teams to explore opportunitiesHold joint responsibility for...
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Customer Success Manager
1 month ago
delhi, India InOrg Global Full timeAbout InOrg:InOrg - Empowering Global Growth At Scale.Headquartered In Charlotte, US, InOrg Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It Goes...
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Customer success manager
2 months ago
Delhi, India InOrg Global Full timeAbout In Org:In Org - Empowering Global Growth At Scale.Headquartered In Charlotte, US, In Org Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India. It...
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Customer success manager
1 month ago
Delhi, India InOrg Global Full timeAbout In Org: In Org - Empowering Global Growth At Scale.Headquartered In Charlotte, US, In Org Helps Organizations Achieve Global Competitiveness Through The Seamless Integration Of Talent, Technology, And Strategic Capabilities. Inorg's Mission Is To Provide Holistic Support To Organizations Establishing Their Global Capability Centers (GCC) In India....
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Customer Success Manager
2 weeks ago
Delhi, India Zemoso Technologies Full timePosition : Customer Success Manager/Engagement ManagerLocation : Mumbai/PuneKey Responsibilities:Partner with our customers on a day to day basis to ensure their successEngage with customers managers to actively identify and develop opportunitiesFacilitate discussions between customers and Zemoso teams to explore opportunitiesHold joint responsibility for...
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Customer Success Manager
4 weeks ago
Delhi, India Global Games Show Full timeResponsibilities:Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth and positive experience.Provide training sessions to clients on product features, functionality, and best practices.Relationship Management:Develop and nurture strong relationships with key stakeholders within client organizations.Act as the main point...
