L1/L2/L3 Openshift Support

Job Summary:We are seeking a skilled and customer-focused L2 Desktop Support Engineer (Field) to provide on-site technical support, troubleshooting, and maintenance for desktops, laptops, printers, and peripheral devices. The role requires traveling to client/user locations to resolve escalated issues from L1 support, ensure minimal downtime, and deliver...

Role Description 4-6 Years of experience in providing L2 TAC support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL),...

Job Title: Korber Engineer (3-8 years) Location: Noida and fully onsite role Job Description: L1 Körber Lead will support tickets for Körber + Körber Cloud L1 Körber Lead will learn/understand playbook materials to train L1 Support Engineers L1 Körber Lead will update all Körber Cloud permissions to reflect Support Staff Requirements L1 Körber...

Position Title: Technical Support Engineer L2 Cloud Solution Location: Noida – Hybrid Reports to: Service Delivery Manager / L2 Manager About the Role: As a Technical Support Engineer L2 Cloud Solution at Ingenico, you will provide cloud platform and production support for Ingenico devices and platforms. You will manage incidents and technical issues for...

About Birlasoft: Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that...

Cyfuture Noida, Uttar Pradesh, India (On-site) Job Title: L1 Support Desktop Support Engineer Experience Required: Minimum 2 Years Location: Noida Salary Range : 18 k- 22k monthly Job Description: We are seeking a skilled and proactive L1 Support with at least 2 years of hands-on experience in IT support. The ideal candidate will be responsible for...

**Role Definition** **Responsibilities** - Provide L1 support to global users. - Classification of reported incidents, taking approvals, assigning to L2/L3 support, follow up with the team until closure - Identify and communicate the problem areas based on the incoming incidents - Addressing questions or queries promptly and politely - Be a good...

**Role Definition** **Responsibilities** - Provide L1 support to global users. - Classification of reported incidents, taking approvals, assigning to L2/L3 support, follow up with the team until closure - Identify and communicate the problem areas based on the incoming incidents - Addressing questions or queries promptly and politely - Be a good...

Key Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and...

About us At we are shaping the future of technology by designing cutting-edge software #products , platforms, and #digital experiences that drive business growth for our clients. Our product mindset and advanced engineering capabilities in #Cloud , Data, #AI, and Customer Experience empower us to deliver innovative solutions to key players across the...