
L2 TAC Support Engineer(Looking for Early Joiners)
3 days ago
Role Description 4-6 Years of experience in providing L2 TAC support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to existing documentation. Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs. Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed. Technical Skills Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc Strong understanding of routing protocols: OSPF, BGP, EIGRP etc Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc). IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis. Exposure to Syslog, SNMP, and basic scripting for automation/log parsing. Proficiency with CRM tools like Salesforce or Zendesk. Nice-to-have skills WatchGuard Certified System Professional (WCSP – Firebox) or any firewall certifications. CompTIA Network+ / Security+ Cisco CCNA Security Qualifications
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Technical Support Engineer L2 Cloud Solution
20 hours ago
gautam buddha nagar, India Ingenico Full timePosition Title: Technical Support Engineer L2 Cloud Solution Location: Noida – Hybrid Reports to: Service Delivery Manager / L2 Manager About the Role: As a Technical Support Engineer L2 Cloud Solution at Ingenico, you will provide cloud platform and production support for Ingenico devices and platforms. You will manage incidents and technical issues for...
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L1/L2/L3 Openshift Support
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gautam buddha nagar, India NewZenAlpha Tech Pvt Ltd Full time🚀 We Are Hiring – L1/L2/L3 Openshift Support - Immediate Joining For L1 - Openshift (1y-3y) exp only - Monitoring & Support Operations For L2 (2y to 5y) Openshift Exp / L3 Support (6y to 10y) OpenShift exp only - Openshift Admin 📍 Location: Noida | 🏢 Onsite | 🌐 Full-time | 🕒 24x7 Rotational Shifts (Please don`t apply in case you don`t...
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Support Engineer
3 days ago
gautam buddha nagar, India R Systems Full timeAbout us At we are shaping the future of technology by designing cutting-edge software #products , platforms, and #digital experiences that drive business growth for our clients. Our product mindset and advanced engineering capabilities in #Cloud , Data, #AI, and Customer Experience empower us to deliver innovative solutions to key players across the...
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Korber Engineer
1 week ago
gautam buddha nagar, India The Judge Group Full timeJob Title: Korber Engineer (3-8 years) Location: Noida and fully onsite role Job Description: L1 Körber Lead will support tickets for Körber + Körber Cloud L1 Körber Lead will learn/understand playbook materials to train L1 Support Engineers L1 Körber Lead will update all Körber Cloud permissions to reflect Support Staff Requirements L1 Körber...
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Customer Support Executive
3 days ago
gautam buddha nagar, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
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SOC L2- Specialist
1 week ago
gautam buddha nagar, India Birlasoft Full timeAbout Birlasoft: Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that...
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Desktop Support Engineer
3 days ago
gautam buddha nagar, India Cyfuture Full timeCyfuture Noida, Uttar Pradesh, India (On-site) Job Title: L1 Support Desktop Support Engineer Experience Required: Minimum 2 Years Location: Noida Salary Range : 18 k- 22k monthly Job Description: We are seeking a skilled and proactive L1 Support with at least 2 years of hands-on experience in IT support. The ideal candidate will be responsible for...
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Technical Support Engineer Cloud Solution
1 week ago
gautam buddha nagar, India Ingenico Full timeAbout Ingenico Ingenico is a global leader in the fintech space with over three decades of experience and more than 3,000 employees worldwide. We simplify payments by delivering secure and innovative solutions that eliminate complexity and make commerce seamless—across any channel, device, or payment method. Objective: The role is to support our...
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L2 Desktop Support Engineer
2 days ago
Ram Nagar, Coimbatore, Tamil Nadu, India Icare Full time ₹ 2,88,000 - ₹ 3,84,000 per yearJob Summary:We are seeking a skilled and customer-focused L2 Desktop Support Engineer (Field) to provide on-site technical support, troubleshooting, and maintenance for desktops, laptops, printers, and peripheral devices. The role requires traveling to client/user locations to resolve escalated issues from L1 support, ensure minimal downtime, and deliver...
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Firewall Engineer
1 week ago
gautam buddha nagar, India Incedo Inc. Full timeKey Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and...