Customer Service and Support Specialist
4 days ago
Customer Support Professional OpportunityWe are seeking a dedicated and skilled customer-focused professional to join our team as a Customer Support Representative. This key role will provide exceptional service to clients, responding to inquiries via multiple channels and resolving issues in a timely and effective manner.Key Responsibilities:Responding to customer inquiries via multiple channels, including email, chat, and phoneProviding solutions to resolve customer issues and concernsMaintaining detailed records of customer interactions in our CRM system for seamless customer experienceCollaborating with internal teams to ensure a unified customer approachIdentifying opportunities to improve processes and enhance customer satisfaction through proactive problem-solvingRequirements:Proven experience in customer service or similar roles, demonstrating excellent communication skills and adaptabilityStrong verbal and written communication skills, with the ability to articulate complex ideas in a clear and concise mannerAbility to multitask and stay organized in a fast-paced environment, prioritizing tasks effectivelyEmpathy and problem-solving skills to handle customer concerns effectively and professionallyFamiliarity with CRM systems is a plus, but not requiredBenefits:Competitive salary and performance-based bonuses, rewarding dedication and hard workOpportunities for career growth and skill development, with a focus on continuous learning and improvementA supportive and collaborative team environment, fostering open communication and teamworkFlexible working hours, with remote options available to accommodate diverse work styles
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Nepali Customer Support Specialist
2 weeks ago
Anand, India Whatjobs IN C2 Full timePosition: Nepali Customer Support Specialist Location: Remote (India) Employment Type: Full-time Role Overview: We are seeking a skilled Customer Support Specialist proficient in Nepali and English to deliver high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction....
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Remote Customer Support Specialist
2 days ago
anand, India beBeeSupport Full timeRemote Work Opportunities await.Work From Anywhere in India, Providing World-Class Customer Support for US-based Clients.Job DescriptionAs a Remote Voice and Non-Voice Support Specialist, you will be responsible for handling inbound and outbound customer calls professionally, providing clear and accurate information to customers, troubleshooting issues and...
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Customer Support Specialist
5 days ago
anand, India beBeeCustomer Full timeJob Title: Customer Service LiaisonThe role of a Customer Service Liaison is crucial in ensuring that customers receive excellent support and experience. As a liaison, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information regarding our products and services.Our ideal candidate possesses strong...
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Technical Support Specialist
5 days ago
anand, India beBeeHelpDesk Full timeTechnical Support SpecialistThe Technical Support Specialist will provide expert technical assistance to users via multiple communication channels as the first point of contact.Utilize monitoring tools to proactively address user issuesDiagnose and resolve complex technical incidents, requests or inquiries with a high degree of accuracy.Elevate unresolved...
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Home Based Customer Service Representative
5 days ago
anand, India beBeeCustomer Full timeJob Description:We are seeking talented and experienced professionals to fill the role of Remote Voice Support Specialist and Email/Non-Voice Support Specialist. This is a contract position ideal for individuals who possess excellent communication skills, are fluent in English, and are comfortable working night shifts.As a Remote Voice Support Specialist,...
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Technical Support Specialist
2 days ago
anand, India beBeeHelpdesk Full timeTechnical Support SpecialistThe Technical Support Specialist plays a vital role in providing technical assistance to users via various channels. They will be responsible for monitoring tools, diagnosing and resolving incidents, escalating unresolved issues, logging incidents, tracking tickets, maintaining documentation, contributing to the knowledge base,...
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French Customer Support Specialist
6 days ago
anand, India beBeeFrench Full timeJob Title: French Customer Support SpecialistThe ideal candidate thrives in a fast-paced environment, communicating with customers via phone, email and chat in French.About the RoleResponsibilities include answering customer inquiries about products, services and availability in a professional manner.Collaborate with internal departments to meet customer...
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Customer Solutions Specialist
5 days ago
anand, India beBeeSolution Full timeJob OverviewWe are seeking a skilled professional to join our team as a Customer Solutions Specialist. In this role, you will be the technical point of contact for customers, collaborating with cross-functional teams to deliver innovative customer solutions.As a Customer Solutions Specialist, you will work closely with our technology partners to implement...
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Nepali Service Expert
6 days ago
anand, India beBeeCustomerSupport Full timeRole OverviewWe are seeking a skilled Customer Support Specialist to deliver high-quality assistance to our customers.Main ResponsibilitiesRespond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve...
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Customer Support Associate
4 days ago
anand, India beBeeCustomerSupport Full timeJob OverviewWe are seeking a skilled professional to join our team as a Customer Support Associate. In this role, you will be responsible for providing exceptional customer service through Zendesk, processing orders, and managing service tickets.Your key responsibilities will include:Handling customer queries in a timely and efficient mannerReviewing...