Technical Support Professional
3 days ago
Job Title: Desktop Support SpecialistAt our organization, we are seeking a skilled Desktop Support Specialist to join our team. This individual will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripheral issues.The successful candidate will have excellent problem-solving and analytical skills, as well as strong communication and interpersonal skills. They will be able to work independently and as part of a team, with the ability to collaborate with IT team members on projects, upgrades, and implementations.The ideal candidate will have an Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. Additionally, they should have strong knowledge of Windows and Mac operating systems, proficiency with Microsoft Office Suite and other common software applications, and experience with Active Directory, group policies, and user account management.We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.Responsibilities:Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues.Diagnose and resolve advanced technical issues escalated from the L1 support team.Install, configure, and maintain operating systems, software applications, and system updates.Perform root cause analysis to identify recurring technical problems and develop solutions.Excellent in troubleshooting break/fix issues of windows and mac computersAssist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.Collaborate with IT team members on projects, upgrades, and implementations.Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system.Provide remote support and troubleshooting for users working from home or in the field.Train and mentor junior support technicians as needed.Ensure compliance with IT policies, security protocols, and best practices.Perform routine maintenance and inspections to ensure optimal performance of equipment.Build and maintain strong relationships with end users and ensure user satisfactionQualifications:Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience.2-4 years of experience in a desktop support or similar role.Strong knowledge of Windows and Mac operating systems.Proficiency with Microsoft Office Suite and other common software applications.Experience with Active Directory, group policies, and user account management.Familiarity with remote desktop tools and support software.Excellent problem-solving and analytical skills.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
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Technical Support Specialist
3 days ago
davangere, India beBeeCustomerSupport Full timeJob SummaryWe are seeking a seasoned professional to fill the role of Technical Support Specialist. This position requires exceptional technical expertise, outstanding communication skills, and the ability to work effectively in a team environment.The ideal candidate will have a strong background in software services, system administration, and customer...
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IT Support Professional
5 days ago
davangere, India beBeeSupport Full timeJob Title: Tech Support SpecialistDepartment: Managed ServicesPosition Type: Full TimeLocation: RemoteOverview:At our organization, we strive to unlock human potential and leverage technology. We have a culture of inclusivity and fairness where diverse interests, experiences, and backgrounds are celebrated.Our ideal candidate will provide technical...
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Top IT Technical Support Specialist
6 days ago
davangere, India beBeeTechnical Full timeSystem Support Professional Job SummaryWe are seeking a skilled System Support Engineer to join our team. This is an exciting opportunity for individuals who enjoy problem-solving and working with customers.Excellent communication skills, both written and verbal.Ability to troubleshoot mid-level and advanced issues with services provided by the Managed...
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davangere, India beBeeTechnical Full timeJob OverviewWe are seeking a highly skilled Oracle Technical Support Specialist to provide exceptional technical assistance for Oracle EBS R12. The ideal candidate will possess a strong background in supply chain and manufacturing domains, as well as expertise in SQL/PLSQL, Oracle Forms, and Oracle Reports.Essential Skills:Demonstrated experience in...
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Senior Technical Support Specialist
1 day ago
davangere, India beBeeTechnical Full timeCustomer Advocate RoleWe are seeking an exceptional customer champion to drive alignment and improvement across product and operations teams.This is a full-time position offering flexibility for eligible candidates to work remotely. The role involves delivering advanced support and product expertise to our largest customers, working as a lead level III...
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Technical Support Engineer
6 days ago
davangere, India beBeeTech Full timeAre you an expert in resolving technical issues and collaborating with teams?We are seeking a skilled Tech Support Specialist to join our team.As a Tech Support Specialist, your primary responsibility will be to provide top-notch technical support to internal and external users, including customer service teams and clients. You will work closely with Client...
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Education Support Professional
6 days ago
davangere, India beBeeAcademic Full timeAcademic Support SpecialistKey responsibilities of this role include handling admission-related inquiries through various channels, providing guidance to parents and students on curriculum, facilities, teaching methods, and admission procedures. Campus tours are conducted for prospective families, and student inquiry and admission records are maintained in...
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Technical Support Specialist
5 days ago
davangere, India beBeeCustomer Full timeAbout the RoleOur company is seeking a skilled Technical Support Specialist to join our team.Responsible for providing top-notch technical support to agents on a daily basis, including resolving issues and implementing solutions.Play a key role in proactively identifying and addressing potential problems with products, conducting troubleshooting projects,...
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Technical Support Specialist
1 day ago
davangere, India beBeeCustomerService Full timeJob Title: Program AdvisorWe are seeking a skilled and experienced professional to join our team as a Program Advisor. In this role, you will be responsible for communicating with customers, identifying sales opportunities, and providing exceptional customer service.Key Responsibilities:Communicate effectively with customers via phone, email, or...
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davangere, India beBeeTechnical Full timeJob Title: Technical Support Specialist - Cloud and Enterprise Solutions We are hiring experienced professionals to support global SaaS products, enterprise applications, and IT systems in a remote freelance setup. These long-term roles are ideal for individuals who excel at troubleshooting, customer interaction, application support, and technical analysis...
