Senior Technical Support Specialist
2 days ago
Customer Advocate RoleWe are seeking an exceptional customer champion to drive alignment and improvement across product and operations teams.This is a full-time position offering flexibility for eligible candidates to work remotely. The role involves delivering advanced support and product expertise to our largest customers, working as a lead level III support engineer on key accounts.Main Responsibilities:Root Cause Analysis: Identify and resolve complex issues across multiple Atlassian products.Communicate progress updates, action plans, and resolution details to customers in technical discussions.Ticket Resolution: Solve complex tickets, summarize causes, recommend solutions, and escalate when necessary.Customer Feedback: Provide feedback to enhance our support capabilities and quality.Coach Development: Train others on technical, soft skills, and behavioral interviews.Key Skills and QualificationsThe ideal candidate will possess excellent technical skills, strong communication abilities, and a customer-centric approach.A bachelor's degree in Computer Science or a related field is preferred.BenefitsThis role offers a competitive salary, comprehensive benefits package, and opportunities for growth and professional development.Additional InformationAs a customer advocate, you will have the opportunity to make a meaningful impact on our customers' experiences.
-
Technical Support Specialist
4 days ago
davangere, India beBeeCustomerSupport Full timeJob SummaryWe are seeking a seasoned professional to fill the role of Technical Support Specialist. This position requires exceptional technical expertise, outstanding communication skills, and the ability to work effectively in a team environment.The ideal candidate will have a strong background in software services, system administration, and customer...
-
Technical Support Specialist
6 days ago
davangere, India beBeeCustomer Full timeAbout the RoleOur company is seeking a skilled Technical Support Specialist to join our team.Responsible for providing top-notch technical support to agents on a daily basis, including resolving issues and implementing solutions.Play a key role in proactively identifying and addressing potential problems with products, conducting troubleshooting projects,...
-
davangere, India beBeeTechnical Full timeJob Title: Technical Support Specialist - Cloud and Enterprise Solutions We are hiring experienced professionals to support global SaaS products, enterprise applications, and IT systems in a remote freelance setup. These long-term roles are ideal for individuals who excel at troubleshooting, customer interaction, application support, and technical analysis...
-
Technical Support Engineer
6 days ago
davangere, India beBeeTech Full timeAre you an expert in resolving technical issues and collaborating with teams?We are seeking a skilled Tech Support Specialist to join our team.As a Tech Support Specialist, your primary responsibility will be to provide top-notch technical support to internal and external users, including customer service teams and clients. You will work closely with Client...
-
Platform Technical Support Expert
6 days ago
davangere, India beBeeSupport Full timeTechnical Support SpecialistWe are seeking a Technical Support Specialist to provide high-quality assistance to global traders utilizing our analytics platform.Deliver prompt, precise, and informative live chat (primary) and email (secondary) support servicesAid traders in navigating platform features, trade analytics, and reports to ensure seamless user...
-
Senior Cloud Solutions Specialist
6 days ago
davangere, India beBeeTechnical Full timeTechnical Support Specialist RoleNiksun is a leader in network security solutions, offering a complete range of award-winning products.This technical support specialist role involves responding to customer incidents, debugging product or system issues, and supporting cloud solutions.Key responsibilities include engaging with clients on live troubleshooting...
-
Technical Support Professional
4 days ago
davangere, India beBeeDesktopSupport Full timeJob Title: Desktop Support SpecialistAt our organization, we are seeking a skilled Desktop Support Specialist to join our team. This individual will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripheral issues.The successful candidate will have excellent problem-solving and analytical skills, as...
-
Senior Programmatic Technical Specialist
2 days ago
davangere, India beBeeTechnical Full timeOverview:We are seeking a skilled Programmatic Technical Specialist to oversee the technical and operational performance of our programmatic stack. The ideal candidate will have expertise in SSP/DSP architecture, RTB, and bidstream analysis.Key Responsibilities:Manage and Optimize Ad Trafficking:Configure endpoints, macros, and bidstreams; monitor fill rate,...
-
Technical Support and Implementation Expert
6 days ago
davangere, India beBeeTechnical Full timeJob Title: Technical Support SpecialistProject OverviewWe are seeking an experienced Technical Support Specialist to provide ongoing technical support and implementation expertise for the Talkdesk platform across multiple EMEA-based projects.The selected engineer will work as a subcontractor to assist with day-to-day Talkdesk operations, troubleshooting,...
-
davangere, India beBeeTechnical Full timeJob OverviewWe are seeking a highly skilled Oracle Technical Support Specialist to provide exceptional technical assistance for Oracle EBS R12. The ideal candidate will possess a strong background in supply chain and manufacturing domains, as well as expertise in SQL/PLSQL, Oracle Forms, and Oracle Reports.Essential Skills:Demonstrated experience in...
