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Customer Service Specialist

2 months ago


pune district, India IGT Solutions Full time

**IGT PUNE - Hiring for Top international process **

Title: -
Customer Service Associate
Job Role: -
Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Expedia‘s customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -
Minimum HSC or equivalent; a Bachelor‘s degree is a plus.
Excellent communication skills in English, both verbal and written.

Extra Benefits: -
Performance Incentives.

Shift Time & Week Off: -
5 Days working 24*7 Rotational Shifts (Including Night Shifts).
2 Rotational Week Off.

Transport Facility: -
Pick-up and Drop facility available.
Fully vaccinated.

Walk In - Monday to Friday
Time - 9:00am- 5:00pm

Address:-
Weikfield IT City Infopark, Survey No 30/3 Ramwadi Viman, Pune, Maharashtra 411014

Contact Person - Satyam