Service Delivery Specialist

3 weeks ago


Pune, Maharashtra, India Arch Staffing Solutions LLP Full time
Service Delivery Specialist

Job Summary: We are seeking a skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for providing exceptional service to our customers by delivering high-quality repairs and maintenance services in a timely and efficient manner.

Key Responsibilities:

  • Perform on-site repairs and maintenance services at customer locations
  • Identify and diagnose service issues and provide solutions
  • Collaborate with customers to understand their service needs and preferences
  • Document service activities and maintain accurate records
  • Communicate effectively with customers and internal stakeholders to ensure seamless service delivery

Requirements:

  • Strong technical skills and knowledge of service operations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work varying shifts and travel to customer locations


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