Senior IT Infra Monitoring Engineer

1 week ago

Bengaluru, Karnataka, India Shift Ahead Technologies Pvt. Ltd. Full time

Shift Ahead Technologies based in Pune, requires efficient and competent Monitoring Engineers with the following skill sets and experience for our US client operations

IMMEDIATE JOINING REQUIRED

2-5 yrs of similar likewise experience with good confident communication skills

  • Should be alert to Monitor, acknowledge and alert customer proactively throughout the shift in a 24x7 environment
  • Must be able to communicate in English (US) with Client, ISPs and Vendors for troubleshooting.
  • Should be well versed with Jira ticketing tool for raising the cases to notify the alerts to onsite team
  • Should be able to setup Alert in Datadog, Pagerduty, Meraki and monitor the Whole Network environment including all the Network and Peripheral devices like WAN, APs, Routers and Switches
  • Should have extensive experience in Integration and Setup up of Datadog agent in QNAP NAS, Print server Host and VM (Linux and Windows based) devices using Datadog agents
  • Should have the extensive knowledge about Datadog and its collector, forwarder, apm agent and datadog.yaml files setup
  • Should have Knowledge in Setting up On/Off call Shift Setup with Escalation Policy adjustment in Pager Duty
  • Should have relevant Handson experience in Pagerduty setup with Datadog and Meraki Dashboard
  • Notice period and salary expectations, need early committed joining by 1st week September 2025

THIS IS NOT A DEVOPS ROLE

Confident & suitable candidates (with the relevant experience (ONLY) may apply or email us at careers@shiftahead.org

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