Enterprise Monitoring Engineer

2 days ago

Bengaluru, Karnataka, India ITC Infotech Full time

Enterprise Monitoring Engineer

Location- Bengaluru.

Experience- 8 to 10 Years.

Nature of the job- 2 days WFO/ 3 days WFH.

Job Description:

Following are experience and essential skills required for this role.

  • Experience in delivering Monitoring & Observability solution to customer requirements.
  • Responsible for delivering outcomes and providing technical expertise to the Monitoring & Observability service.
  • Be the trusted advisor to the customers.
  • Ensure delivery in a timely, efficient and cost-effective manner.
  • Stakeholder management across various Technology and Business teams.
  • Ensures that technical solutions are fit for purpose, including for functional, non-functional and support requirements and to Global Technology Strategic direction.
  • Key skills will include following implementations in Enterprise scale.
  • Experience in Observability tools, AI Ops, Log aggregation (e.g. ELK), Application Performance Monitoring (e.g. New Relic)
  • Infra and application monitoring skills.
  • Scripting skills like Python, Shell scripts, Java scripts
  • Dev ops skills like Infra as Code (e.g Terraform) , develop CI/CD pipelines, delivering in a SCRUM model.
  • Experience in Open Telemetry, AWS, Kubernetes will be an advantage.
  • Good communication and influencing skills.
  • Strong troubleshooting and analytical skills.
  • The resource is expected to provide on-call support on a periodic basis and change support outside of the business hrs or over weekends. If needed, provide support in different shifts covering UK business hrs.

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