Monitoring Engineer

3 weeks ago

Bengaluru, Karnataka, India Insight Global Full time

Job Title: LLM System Monitor – Site Reliability Engineer (SRE)

Location: Bangalore, India (Hybrid – Onsite 3 Days/Week)

Type: Full-Time (Insight Global at Cisco)

Compensation: ₹18 LPA - 20LPA

Working Hours: 8:00 AM – 4 PM IST

Start Date: Immediate (No Notice Period Preferred)

Openings: 1

Required Skills & Experience

  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes .
  • Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
  • Familiarity with AWS services or any major cloud provider.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.
  • Ability to ramp up quickly , take ownership, and work independently in a fast-pace

Job Overview

Insight Global is hiring a full-time LLM System Monitor / SRE to join the LLM Proxy Team at Cisco . This role is critical for monitoring system health via Grafana dashboards , managing incident communications, and ensuring high reliability of globally deployed web applications. You'll be the first responder to alerts and incidents, providing real-time updates and coordination across teams.

Key Responsibilities

  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
  • Interpret operational metrics such as Quantiles, P99 , and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes .
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.
  • Ramp up quickly on existing systems and processes.

Why Join?

  • Work with cutting-edge LLM infrastructure at Cisco
  • Full-time opportunity with Insight Global
  • Hybrid flexibility – onsite in Bangalore 3 days/week
  • Immediate interviews and onboarding
  • Competitive compensation

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