
Senior IT Infra Monitoring Engineer
4 weeks ago
Shift Ahead Technologies based in Pune, requires efficient and competent Monitoring Engineers with the following skill sets and experience for our US client operations
IMMEDIATE JOINING REQUIRED
2-5 yrs of similar likewise experience with good confident communication skills
- Should be alert to Monitor, acknowledge and alert customer proactively throughout the shift in a 24x7 environment
- Must be able to communicate in English (US) with Client, ISPs and Vendors for troubleshooting.
- Should be well versed with Jira ticketing tool for raising the cases to notify the alerts to onsite team
- Should be able to setup Alert in Datadog, Pagerduty, Meraki and monitor the Whole Network environment including all the Network and Peripheral devices like WAN, APs, Routers and Switches
- Should have extensive experience in Integration and Setup up of Datadog agent in QNAP NAS, Print server Host and VM (Linux and Windows based) devices using Datadog agents
- Should have the extensive knowledge about Datadog and its collector, forwarder, apm agent and datadog.yaml files setup
- Should have Knowledge in Setting up On/Off call Shift Setup with Escalation Policy adjustment in Pager Duty
- Should have relevant Handson experience in Pagerduty setup with Datadog and Meraki Dashboard
- Notice period and salary expectations, need early committed joining by 1st week September 2025
THIS IS NOT A DEVOPS ROLE
Confident & suitable candidates (with the relevant experience (ONLY) may apply or email us at
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