Dispute Resolution Specialist

2 weeks ago


kottayam, India beBeeMastercard Full time

Dispute Resolution ExpertWe are seeking highly skilled Dispute Resolution Experts to join our back office disputes resolution team.As a subject matter expert, you will tackle complex customer scenarios and resolve issues following Mastercard rules and guidelines.You will assist junior team members with questions and complex scenarios, leveraging 5+ years of experience resolving credit card disputes and chargebacks under Mastercard network guidelines.Required Skills:Proven track record in resolving credit card disputes and chargebacksExtensive knowledge of Mastercard rules and guidelinesExcellent communication and problem-solving skills



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