Experienced Business Central Professional

2 days ago


kottayam, India beBeeSupport Full time

Senior Business Central Support SpecialistSikich is seeking an experienced Senior Business Central Support Specialist with a strong background in functional and technical skills to join our D365 Business Central team.Mentor and train other support specialists to enhance their knowledge and skills.Provide Tier 1 and 2 support for Business Central users, ensuring timely resolution and clear communication.Diagnose and resolve system issues, including configuration, data, and user errors.Manage support tickets efficiently and effectively.Work collaboratively with functional consultants, developers, and business users to test and deploy solutions.Required Qualifications:5+ years of experience with Microsoft D365 Business Central, including knowledge supporting clients with financials, supply chain, and manufacturing.Proficiency in PowerBI and PowerAutomate is essential.Strong written and verbal communication, as well as interpersonal skills are required.Ability to work independently and collaboratively as part of a small project group.Excellent problem-solving skills and attention to detail are crucial.Key ResponsibilitiesDocument all work, both internally and client-facing.Collaborate with IT and business teams to improve processes and system performance.Identify recurring issues and suggest long-term solutions or process improvements.This role requires a high degree of autonomy, flexibility, and adaptability. The ideal candidate will possess a unique blend of technical and business acumen, with a passion for delivering exceptional results in a dynamic environment.



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