BPO Outbound Sales Manager

1 day ago


west delhi, India Aces Global Consulting Pvt Ltd Full time

Job OverviewWe are seeking a dynamic Mid-Level BPO Outbound Sales Manager to join our team in West Delhi on a full-time basis. The role involves overseeing outbound sales initiatives, leading a high-performing sales team, and achieving organizational sales targets. Ideal candidates will have robust sales experience and a proven track record in outbound BPO environments.Qualifications and SkillsExcellent communication skills, including verbal and written ability to convey offerings and negotiate with clients (Mandatory skill)Strong background in outbound sales operations with demonstrated ability to drive lead conversion and revenue growth (Mandatory skill)Ability to manage and motivate a team, set clear goals, and monitor team performance effectively (Mandatory skill)Experience in leading and developing teams, fostering a high-performance environment conducive to meeting targetsProficiency in utilizing CRM software to manage client information and streamline the sales lifecycle efficientlyExpertise in generating leads through various outbound channels, ensuring a steady sales pipelineDemonstrated experience in conducting sales training, coaching team members, and sharing best practices for continuous improvementStrong client relationship management skills, including strategies for nurturing client engagement and driving repeat businessRoles and ResponsibilitiesSupervise and lead the outbound sales team to achieve and exceed established sales goals through strategic executionDevelop and implement effective outbound sales strategies to maximize lead generation, conversion, and client acquisitionRecruit, onboard, train, and mentor sales team members to ensure skill development and improved productivityMonitor daily sales metrics, analyze team performance, and provide actionable feedback and regular performance reviewsUtilize CRM tools for tracking prospecting activity, managing client databases, and reporting sales outcomesFoster strong relationships with clients to ensure satisfaction, loyalty, and opportunities for business expansionCollaborate with cross-functional teams such as HR, compliance, and advisory to leverage organizational resources for sales successPrepare and present sales performance reports, forecasts, and key insights to senior management on a regular basis



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