Swift Strategic Solutions Inc | Windows SHA Support Engineer

3 days ago


hyderabad, India Swift Strategic Solutions Inc Full time

A technology services client of ours is looking for multiple Windows Storage & High Availability (SHA) to join them on a Full Time basis. Here are more details about the role,


Role: Windows Storage & High Availability (SHA)

Key Skills: Windows Admin, Networking, Performance Tuning, Hyper-v, Fail Over Cluster

Experience: 8-12 Years

Notice Period- Immediate to 15 Days

Location- Bangalore, Hyderabad


Job Description:


  • 5 years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
  • Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.


Soft Skills

  • Leadership - handle technically challenging and politically sensitive customer Situations.
  • Strong communications skills – Excellent spoken and written English communication
  • Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
  • The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
  • Demonstrable troubleshooting skills
  • Cross-team collaboration
  • Technical Skills


Storage & High Availability (HA):

  • Hyper V | Hypervisor | Hyper V Architect
  • Cluster| Failover Cluster | Clustering
  • SAN | NAS-Storage Technologies
  • Backup technology -VSS- Volume Shadow Copy Service
  • Windows Firewall
  • Storage & Backup | Configuration | Types | Stack
  • Server 2008 till 2019 | features | variances.
  • Windows Update| Type of Updates | Cumulative Update | LTSC Long Term Service Channel


DFS & MSDTC- Microsoft Distributed Transaction Coordinator

  • VSS | Back up
  • Server Core machine | Server Hardware | Upgrading Server


Key Points:

  • Quorum in cluster
  • Failover cluster
  • Hyper-V checkpoints
  • Check disk


If you are interested, Kindly share the updated resume to renu.a@s3staff.com



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