Windows SHA Support Engineer
3 days ago
A technology services client of ours is looking for multiple Windows Storage & High Availability (SHA) to join them on a Full Time basis. Here are more details about the role,
Role: Windows Storage & High Availability (SHA)
Key Skills: Windows Admin, Networking, Performance Tuning, Hyper-v, Fail Over Cluster
Experience: 8-12 Years
Notice Period- Immediate to 15 Days
Location- Bangalore, Hyderabad
Job Description:
- 5 years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
- Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.
Soft Skills
- Leadership - handle technically challenging and politically sensitive customer Situations.
- Strong communications skills – Excellent spoken and written English communication
- Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
- The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
- Demonstrable troubleshooting skills
- Cross-team collaboration
- Technical Skills
Storage & High Availability (HA):
- Hyper V | Hypervisor | Hyper V Architect
- Cluster| Failover Cluster | Clustering
- SAN | NAS-Storage Technologies
- Backup technology -VSS- Volume Shadow Copy Service
- Windows Firewall
- Storage & Backup | Configuration | Types | Stack
- Server 2008 till 2019 | features | variances.
- Windows Update| Type of Updates | Cumulative Update | LTSC Long Term Service Channel
DFS & MSDTC- Microsoft Distributed Transaction Coordinator
- VSS | Back up
- Server Core machine | Server Hardware | Upgrading Server
Key Points:
- Quorum in cluster
- Failover cluster
- Hyper-V checkpoints
- Check disk
If you are interested, Kindly share the updated resume to renu.a@s3staff.com
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