Highly Skilled Windows Network Engineer
2 days ago
We are seeking a Highly Skilled Windows Network Engineer to join our team at Swift Strategic Solutions Inc.
Job Description:The role involves providing technical support and customer service for Windows Networking infrastructure.
This is a full-time position requiring 8-12 years of experience in the field with hands-on knowledge of Microsoft Windows Server services, networking fundamentals, and protocols.
Responsibilities:- Troubleshoot complex issues related to Windows Networking infrastructure
- Develop and share best practices with the team to improve process quality and efficiency
- Collaborate with internal teams to address issues and ensure fast resolution and high customer satisfaction
- Minimum 3 years of experience in Technical Support or Customer Service & Support
- Hands-on experience on Microsoft Windows Server services like DHCP, DNS, File Share, DFS, Remote access (VPN, Direct Access, RRAS and CMAK), NPS, Wireless networking and 802.1X authentication
- Good understanding of Microsoft Windows server and client OS technology including AD forest, Domains, Trust, group policy
- Excellent spoken and written English skills
- Deep analytical skills to understand customer questions and provide effective solutions
$80,000 - $120,000 per year based on location and experience
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