Senior L1 Support Lead

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers' production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Job Description:The L1 Support Specialist is a key player in offering initial technical aid and support to users facing operational challenges. This role necessitates a strong grasp of Linux systems, with the ability to troubleshoot hardware, software, and network issues. The individual will ensure smooth operations in the organization and extend support to...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Profile: DB Support L1Exp:***2 to 4 yearsNP:0-15 daysLocation :GurgaonDetailed JD:Knowledge, Skills, and Abilities Requirements: List unique knowledge, skills, or problem-solving requirements.***- Database Performance and Tuning Hardware analysis (Disk I/O, Network I/O, Processors, Memory) Database Configuration Management Database Capacity Planning and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Unity Infotech has multiple opportunities in Microsoft .NET and is hiring for the following roles for its Banking , FinTech & Payments practices:Software Engineer (ASP.NET, .NET Core, MVC, Angular)Software Engineer (.NET Support - L1, L2, L3)Work Location : Kochi/Cochin, INDStart Date : ImmediateJob OverviewWe are seeking an experienced and highly...

Responsibilities:Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance.Collaborate closely with...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support1. Must have worked with large enterprise customers/applications.2. Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Required Skill Sets:Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support ,Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Required Skill Sets:Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support ,Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Required Skill Sets:Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support ,Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Job Description: As an L1 Support Engineer, you will be the first point of contact for our customers, providing technical assistance and support. You will troubleshoot issues, escalate problems as needed, and ensure timely resolution to customer inquiries. Your responsibilities will include:Customer Support: Responding to customer queries and issues via...

Job Title: L1 Complaints Handler Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all...

Job Description: As an L1 Support Engineer, you will be the first point of contact for our customers, providing technical assistance and support. You will troubleshoot issues, escalate problems as needed, and ensure timely resolution to customer inquiries.Your responsibilities will include:Customer Support: Responding to customer queries and issues via...

**Identity Security Engineer-L1** **Job Description: - ** 1. Manage customer support tickets & maintain SLA. 2. Interact with customers, & maintain and update reports on a daily and weekly basis. 3. You may also be required to work on implementation projects. 4. You will also be expected to create and maintain a learning path for Identity Security...