Site Reliability Engineer L1
2 weeks ago
Experience working with with event driven applications.Understanding on KaflaUnderstanding on RedisUnderstanding of MongoDBShould understand from the perspective of supporting the application.Should be aware of how queues works and know about basic building blocks of theevent driven application
Exposure to one of the cloud technologies (Amazon/Google Cloud/Azure)GCP required others good to have
Excellent and MUST have good troubleshooting & Problem-solving skills.Experience in Linux System AdministrationExperience in Bash / Python ScriptingShould be able to run and do the updates to existing automations
Experience with DevOps tools (Jenkins, SumoLogic, Github, Opsgenie, Box, DropBox, Cisco Spark,Rancher)Experience with analyze and visualize tools (Grafana/Prometheus/ELK), must be aware ofobservability concepts and should have practicedExperience with creating the dashboards and alerts using above observability tools
MUST available for regular weekly support (24*7 environment)o This is L1 only position and engineer will work in shifts to support the application
Good Understanding of Networking concepts & N/W commandsThis is from L1 perspective to troubleshoot the issues using existing observability and therun-books
Roles & Responsibilities:Monitoring Critical & Non-Critical applicationsAcknowledge, Triage & troubleshoot alerts within scope adhering to the set SLAProviding On-call Support for mission critical issues, investigate, troubleshoot & drive towardsresolutionFollow escalation procedures as per RB and escalate alertsEnsuring web-scale systems are highly available & fault-tolerantImprove the performance of micro-services and solve scaling/performance issuesCapacity management and planningStrong interpersonal communication skills (including listening, speaking, and writing)Ability to work well in a diverse, team-focused environment with other SREs & developersKnowledgebase engineering – developing / updating Runbooks PreferredPatch deployment as per scheduleBackup/Clean file storage activities on servers on a schedule basisSchedule Job’s Manual/AutomationJenkins automation and maintenance on a schedule basisInvestigate monitoring alerts/Logs/Grafana Patterns take a proactive approach to address falsepositives, forecast potential threats via data analyzing, Submit Bug/Enhancement toDevelopment team on demandVarious Reports/Automation Scripts creation as per request from various teams , Maintenance &update of existing reports & Automation ScriptsCommunicate ith various other departments on day-to-day operations and needs using internaltools and emailsNeed to very creative and propose solution on gap findings, Responsible for capacity planning, shift management and people management.
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▷ [15h Left] Site Reliability Engineer L1
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Delhi, India Sigmaways Inc Full timeExcellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support1. Must have worked with large enterprise customers/applications.2. Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...
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